Shailen Caulachand
Managing Director at BOCASAY- Claim this Profile
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French Full professional proficiency
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English Professional working proficiency
Topline Score
Bio
Credentials
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IELTS General Training
British Council -
TEFAQ
Alliance Française de Maurice
Experience
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BOCASAY
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France
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IT Services and IT Consulting
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1 - 100 Employee
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Managing Director
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Jan 2021 - Present
We are a French IT service provider established in 2012 & part of the MALTEM GROUP ecosystem. We offer IT services solutions for business growth through our 5 global offices: France, Madagascar, Vietnam, Singapore and Mauritius. With more than 170 employees worldwide, we now hold strong positions in the development of agile IT solutions for start-ups and large accounts. Driven by a strong entrepreneurial spirit and the desire to connect people with their environment, we combine humanism with a results-oriented culture.
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Production Director
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Jun 2019 - Dec 2020
- Planning and organizing production schedules / meetings- Assessing project and resource requirements- Overseeing production processes and project delivery- Re-negotiating timescales or schedules if necessary
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Esokia
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France
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Outsourcing and Offshoring Consulting
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1 - 100 Employee
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Digital Project Manager / Product Owner
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Jul 2013 - Jun 2019
- Planning digital campaigns from the initial stages through to final delivery using AGILE methodology (CMS: Drupal, WordPress, Prestashop, Magento) using project management tools such as Smartsheet, JIRA, Redmine, Huboard, Trello, Forecast as well as InVision for UX / UI design. - Maintaining product vision - UX / UI design - Ensuring KPIs and deadlines are met - Global quality approach during projects complete life-cycle - Ensuring key Service Level Agreements are met - Updating key stakeholders on project status - Overseeing the project’s financial budget, notifying customers of key cost implications, changes to budget, spending and cost changes - Acting as the key contact for clients - Assessing working methods and processes and making recommendations for improvement - Management and supervision of members of the production team
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Accessa Group (Mascareignes) Ltd
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Mauritius
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IT Services and IT Consulting
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1 - 100 Employee
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Operations Manager
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Jan 2010 - Jul 2013
Overseeing the provision of company's IT department services which included installation of Toshiba POS terminals, networking and hotline service with a smooth efficient service that meets the expectations and needs of customers. - Man and team management / day-to-day ops - Customer relationship management - Stock management - ISO 9001: 2008 quality standard - Implementation and Maintenance the company’s ERP system. - Training employees Overseeing the provision of company's IT department services which included installation of Toshiba POS terminals, networking and hotline service with a smooth efficient service that meets the expectations and needs of customers. - Man and team management / day-to-day ops - Customer relationship management - Stock management - ISO 9001: 2008 quality standard - Implementation and Maintenance the company’s ERP system. - Training employees
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AEMSOFTS
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France
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Software Development
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1 - 100 Employee
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IT Support
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Jul 2008 - Jan 2010
Troubleshooting and maintenance of cashing and management hardware and software of customers in France. Troubleshooting and maintenance of cashing and management hardware and software of customers in France.
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System and Network administrator
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Jun 2007 - Jul 2008
Systems & Network Administrator Systems & Network Administrator
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Education
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2008 - 2010
University of Mauritius
Master of Science (MSc), Educational Technologies -
2003 - 2007
University of Mauritius
BSc Business Informatics, Business, management and IT
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