Experience

Galil Motion Control

• United States
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Inside Sales

  • Nov 1999 - Present

  Receives telephone requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from domestic customers, original equipment manufacturers, and distributors. Develops and maintains rapport with customers and works to give them the best possible service. Coordinates with Purchasing on deliveries and scheduled shipments. Supports project delivery process, including tracking shipments and maintaining records. Makes price quotations immediately by phone. Prepares forms for price quotations and forwards quotes to customer for approval. Prepare sales proposals, SOWs, RFOs and to process purchase orders to complete a sales transaction. Responsible for Service Contract additions/changes and proposals. Tele-Sales, calling accounts into regional target accounts and markets to drive lead development. Prepares paperwork (original purchase order, copies of invoice, and return goods memo) to be given to accounting department for credit or debit to be issued. Checks with credit department concerning credit status of customer when rush orders are received. Contacts distributors or checks computer printouts sent to us by customers to locate requested items in order to meet customer's delivery requirements. Relays this information to customer. Maintains files of active orders and posts activity such as change notices, scheduling changes, partial shipments, and credit changes. Show less