Shaif Mohamed

Chief Executive Officer at ikman
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Contact Information
us****@****om
(386) 825-5501
Location
Sri Lanka, LK
Languages
  • English Full professional proficiency
  • Sinhalese Full professional proficiency
  • Tamil Native or bilingual proficiency

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Credentials

  • Lean Leadership Skills, Lean Culture & Lean Management
    Udemy
    Sep, 2023
    - Nov, 2024
  • COPC Registered Coordinator
    COPC Inc.
  • Certified BPO Team Leader
    QAI
  • Certified Team Leader
    ILM

Experience

  • ikman
    • Sri Lanka
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Chief Executive Officer
      • Jan 2023 - Present

    • Senior Director of Operations
      • Mar 2022 - Jan 2023

    • Director of Operations
      • Feb 2017 - Feb 2022

    • Contact Centre Manager
      • Feb 2015 - Feb 2017

  • Startek India
    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Manager - Quality Assurance
      • Mar 2013 - Feb 2015

    • Assistant Manager - Quality Assurance
      • Feb 2010 - Mar 2013

  • Dialog Axiata PLC
    • Sri Lanka
    • Telecommunications
    • 700 & Above Employee
    • Coordinator - Group Supervisor
      • Dec 2007 - Apr 2009

    • Consultant - Team Leader
      • Dec 2005 - Dec 2007

    • Executive - Contact Centre Officer
      • Feb 2004 - Dec 2005

  • Medi House Pvt Ltd
    • Kurunegala
    • Management Trainee
      • May 2002 - Jan 2004

Education

  • University of Colombo
    Executive Diploma in Business Administration (EDBA), Business Administration and Management (General)
    2011 - 2013
  • Chartered Institute of Marketing
    2 Subjects: Marketing Fundamentals & Customer Communications, Marketing/Marketing Management, General
  • Gateway College Sri Lanka
    Diploma in Computer Studies, Computer Science
    2003 - 2003
  • NIIT Pune
    Basic Certificate in Flash, Computer Software and Media Applications
    2002 - 2002
  • Royal College Colombo
    GCE A/L, Biology/Biological Sciences
    1999 - 2001
  • Royal College Colombo
    GCE O/L
    1993 - 1998
  • Primary School Galagedara, Kandy
    Grade 5 Scholarships
    1988 - 1992
  • Institute of Western Music & Speech
    Speech Practical, English

Community

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