Shahul Hameed

Sales and Services Coordinator at Absolute Solutions Company For Iron (ASCO)
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Contact Information
Location
Ad Dammām, Eastern, Saudi Arabia, SA
Languages
  • Arabic Limited working proficiency
  • English Full professional proficiency
  • Hindi Professional working proficiency

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Credentials

  • IAO Certified Automation Engineer
    Technocrat Automation Pvt. Limited
    Jun, 2021
    - Sep, 2024

Experience

    • Saudi Arabia
    • Machinery Manufacturing
    • 1 - 100 Employee
    • Sales and Services Coordinator
      • Mar 2022 - Present

      ⮚ Coordinating with service team and scheduling jobs as per client’s service request. ⮚ Following up with internal departments and updating the clients on their orders. ⮚ Site visit with the service team for inspection & troubleshooting of the CNC machines breakdown. ⮚ Involve in workshop activities for the service of standard machines (below 1000A) & support the team in troubleshooting when required. ⮚ Generating service reports, sharing quotations & payment follow ups with the customer. ⮚ Understanding customer needs & working closely with the parent company (ESAB) to support customers through technical and administrative activities. ⮚ Providing technical direction to the team & participating in the training of new team members. ⮚ Visit the client to take new enquiries and to maintain the business relationship. Show less

    • Saudi Arabia
    • Oil and Gas
    • 100 - 200 Employee
    • Projects Coordinator
      • Jun 2019 - Sep 2021

      ⮚ Kept projects on schedule by managing deadlines and adjusting workflows as needed. ⮚ Communication with on-site technician team members to keep project on schedule. ⮚ Built strong relationships with internal and external managements. ⮚ Worked in SABIC projects and have knowledge with their standards. ⮚ Coordinated presentations for customers and project members detailing project scope, progress and results, keeping all entities well-informed of milestones and goals. ⮚ Planned and arranged meetings with external organizations and individuals, enabling all parties to meet and discuss project progress. ⮚ Maintained project schedules by managing timelines and making proactive adjustments. Show less

Education

  • Anna University
    Bachelor of Engineering - BE, Electrical and Electronics Engineering
    2015 - 2018
  • Aalim Muhammed Salegh Polytechnic College
    Diploma of Education, Electrical and Electronics Engineering
    2013 - 2015

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