Experience

Finior Capital Limited

• United Arab Emirates
• Financial Services
• 1 - 100 Employee

• Back Office Executive

  • Feb 2023 - Present

  Onboard new clients and partners, assist them with the registration process and manage all communication between the Compliance and clients if questions arise. Ensure that KYC documents provided by clients are relevant and up to date before submitting them to Compliance for review Prepare and complete client files as per FSRA regulations requirements and send them to Compliance for review. Assist clients and partners with their inquiries, send informative emails and market updates. Manage client records to ensure they are up to date and compliant with FSRA regulation. Process deposits, withdrawals, rebates and monitoring CRM daily and resolve issues that occur. Show less



Al Ansari Exchange

• United Arab Emirates
• Financial Services
• 700 & Above Employee

• Branch Operations Executive

  • Jan 2021 - Apr 2022

  Manage and handle the cash / cheque transactions at the counter and ensure the delivery of quality service to customers while adhering to operational controls and avoiding cash excesses and shortages. Collect all supporting documents for the transactions conducted and ensure that AML policies are enforced. KYC analysis includes identifying and verifying the ultimate beneficial owners of the firms and perform EDD. Review documents obtained such as Memorandum of Association, Articles of Associatio, Share registries, partnership agreements, Trade licenses and other company related document. Show less



Travelex

• United Kingdom
• Financial Services
• 700 & Above Employee

• Sales Consultant

  • Nov 2015 - Sep 2020

  Selling foreign exchange and other products using sales process to provide excellent service. Leading the TEAM in Driving Sales and Achieving Team KPI Adhering KYC Matrix by following the AML and company standard procedures. Responsible for training new and tenured staff in company procedures and SOP’s. Maintaining Remittance records, and Western Union transactions as per Compliance standards Analysis of Know Your Customer (KYC) files and Internal Unusual Activity Report (IUAR). Show less



Ocwen Financial Solutions Pvt. Ltd. - APAC

• India
• Financial Services
• 700 & Above Employee

• Document Processor

  • Apr 2014 - Mar 2015

  To give final approval for home owners to sell their properties. Verify loan applications and supporting documents To give final approval for home owners to sell their properties. Verify loan applications and supporting documents



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Process Associate

  • Oct 2012 - Nov 2013

  To validate partner details & create partners/Users in HP Siebel tool. Provide detail info about Partners/Users and their access to customer on their queries Ensure to complete request within TAT. Help the team in issue resolution, problem solving & ensure smooth operations. Was individual contributor in team for the sub-process. To update team on process change and also to update on documentation. SPOC for team Meetings (MOM) and Team Morale. To validate partner details & create partners/Users in HP Siebel tool. Provide detail info about Partners/Users and their access to customer on their queries Ensure to complete request within TAT. Help the team in issue resolution, problem solving & ensure smooth operations. Was individual contributor in team for the sub-process. To update team on process change and also to update on documentation. SPOC for team Meetings (MOM) and Team Morale.



Valto

• Data entry Operator

  • Sep 2011 - May 2012

  Data entry Operator in the department of Data Processing, Integrated global Services. Data entry Operator in the department of Data Processing, Integrated global Services.