Shahrina Akhtar
Front Desk Receptionist at New City College- Claim this Profile
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Hindi, sylheti, shoudou basha, -
Topline Score
Bio
Credentials
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Mental Health First Aid
-Feb, 2013- Oct, 2024 -
WEA ICT Power Point 2012
-Sep, 2012- Oct, 2024 -
LAO certificate in principles of Business and Administration (QCF) 2012
-May, 2012- Oct, 2024 -
WEA ICT File Management
-May, 2012- Oct, 2024
Experience
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New City College
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United Kingdom
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Higher Education
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200 - 300 Employee
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Front Desk Receptionist
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Aug 2013 - Present
NCC is a fast and busy environment with a lot of exciting and challenging time. It’s all about co-ordinating with different diversity with a multicultural background and having to give communicates effectively. NCC is a fast and busy environment with a lot of exciting and challenging time. It’s all about co-ordinating with different diversity with a multicultural background and having to give communicates effectively.
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Personal Assistant / Office Manager / Event Co-ordinator
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Sep 2013 - Mar 2021
Pavement 2 Catwalk is a social enterprise that uses fashion, art, film and photography to inspire those in disadvantaged communities. Being a PA and a office manager I tend to meet a lot of clients from all over the world during our exhibitions that take place in varies location. I am also a event co-ordinator for the shows that get held in venues. Pavement 2 Catwalk is a social enterprise that uses fashion, art, film and photography to inspire those in disadvantaged communities. Being a PA and a office manager I tend to meet a lot of clients from all over the world during our exhibitions that take place in varies location. I am also a event co-ordinator for the shows that get held in venues.
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Vodafone Global Enterprise
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United Kingdom
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100 - 200 Employee
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Corporate Receptionist & Administrator
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Nov 2015 - Mar 2017
I was working for Vodafone HQ in Paddington. At the front of the reception, the reception team is the backbone to the customer experience and ambassadors to delivering exceptional customer service together with all the other Facilities Managements teams and able to build a positive first impression to all individuals visiting the site. Provide ad-hoc administration duties to support the business and other staff members, including PA. Be aware of events and meetings taking place in the building so that visitors can be advised accordingly. Show less
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Junior Administrator
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Mar 2013 - Jun 2013
Mental Health First Aid is an educational course which teaches people how to identify, understand and help a person who may be developing a mental health issue. In the same way as we learn physical first aid, Mental Health First Aid teaches you how to recognise those crucial warning signs of mental ill health. My duties involved receive and record data from course evaluation and contact details forms into database, dispatching course attendance certificates.Provide administrative support for training programmes and events and providing administrative support for instructor sign off process. Show less
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Bank of America Merrill Lynch
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United States
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Financial Services
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700 & Above Employee
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Executive Administrative Assistant
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Jan 2013 - Mar 2013
Having won a placement on this programme against stiff competition, my duties have included ordering, finance, administration, stock control, client services surveys and dealing with any client query. I used both in-house computerised systems and manual entry to ensure accurate information. Having won a placement on this programme against stiff competition, my duties have included ordering, finance, administration, stock control, client services surveys and dealing with any client query. I used both in-house computerised systems and manual entry to ensure accurate information.
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MITIE
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United Kingdom
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Facilities Services
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700 & Above Employee
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Assistant Employment Regenerator
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Jan 2013 - Mar 2013
Mitie stands for Management Incentive Through Investment Equity. They specialise in strategic outsourcing and energy services, bringing together the expertise and capabilities of Mitie to help clients achieve their organisational goals. Through the company I had the opportunity to be part of Mitie and Bank of America. Mitie stands for Management Incentive Through Investment Equity. They specialise in strategic outsourcing and energy services, bringing together the expertise and capabilities of Mitie to help clients achieve their organisational goals. Through the company I had the opportunity to be part of Mitie and Bank of America.
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Medical Receptionist
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2006 - 2007
My frontline duties were varied. Due to the nature of the business I was often dealing with volatile customers who were stressed and worried. This utilised my people skills, bringing calm to difficult situations enabling quick resolution. My wider duties included registering new patients, informing them of the services and procedures, ensuring accurate updating of patient records, managing appointments and the in-house EMIS system, maintaining spreadsheets and databases. I also managed finance ensuring invoices were paid on time. I loved the variety of this role and the ability to help people. Show less
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Education
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1997 - 2002
Mulberry School For Girls
GCSE
Community
