Experience

Thriva

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• Project Delivery Manager

  • Sep 2022 - Present



NHS North East London

• United Kingdom
• Hospitals and Health Care
• 100 - 200 Employee

• Deputy Director

  • Jul 2021 - Jun 2022



NHSX

• United Kingdom
• Government Administration
• 1 - 100 Employee

• Contractor

  • Aug 2020 - Apr 2021

  Supporting a project on Digitally Connected Households Supporting a project on Digitally Connected Households



Royal Free London NHS Foundation Trust

• Hospitals and Health Care
• 700 & Above Employee

• RTT Improvement Manager

  • Nov 2019 - Apr 2020

  • Development and management of the Trust’s RTT recovery programme to help reduce waiting times for patients breaching 52 week waits. • Led work to ensure over 1,500 patents that had been lost to services due to data quality problems were validated and received the appointments they required. • Setting the vision for service recovery, leading training and validation workstreams. This included developing agreed delivery plans, including key milestones, project KPIs, and risk registers. • Improved staff training compliance rates on essential RTT training modules by 20% within three months of joining (following a period of stagnation) and led the training team to deliver an 80% reduction in data quality errors across 3 of the trusts largest • Managed external contractors to deliver over 100,000 validations of patient records to the agreed time, budget and quality. • Supporting service operational leads to develop local actions plans to expand capacity in-house and to deliver an outsourcing programme to see and treat over 3,000 additional long waiting patients over a 4 month period. • Driving progress and projects under significant uncertainty and often conflicting priorities. • Restructured the programme governance to enhance accountability and progress delivery Show less



NHS Improvement

• United Kingdom
• Hospitals and Health Care
• 200 - 300 Employee

• Senior Economist

  • Jan 2012 - Nov 2019

  • Scoping, planning, leading and delivering projects: o Working with internal customers to design projects to influence policy development and wider sector improvement. o Developing research and analysis methodologies o Responsible for securing, planning and managing resources o Developing stakeholder management plans to ensure effective engagement, support, influence and impact • Managing, leading, developing and motivating teams and individuals • Business planning and team priority setting • Commissioning and managing external suppliers • Leading, developing and motivating people under continuous organisational change • Selected projects and achievements: o Developing and testing hypotheses on demand and capacity drivers of unprecedented increases in A&E and RTT waiting times for patients - direct impact on influencing debates at the executive level across the sector and on national policy development o Developing a model to estimate the costs of inpatients falls to support the nursing team promote greater focus in trusts on reducing falls in hospitals. This modelling was used by 10 trusts as a framework for developing local business case proposals for funding to support greater investment on falls prevention. o Working with clinicians and operational leads across 7 services at Imperial College NHS trust to estimate the impacts of virtual consultation pilots in outpatient and other settings on patients, staff and costs as well as advice on design and implementation. Show less



University College London Hospitals NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Senior Project Manager, Futures programme

  • Jun 2017 - Apr 2018

  On secondment from NHS Improvement • Planning and leading the set-up of virtual consultation pilots across five services areas - working closely with senior clinicians, nursing, technical and service admin teams, developing business cases, developing staff and patient communications and training documents, staff training. • Supporting cost improvement in the Cancer Division – assessed attendance and utilisation measures to identify actions for improvement amounting to over £150,000 over a 6-month period of which 80% was achieved. Show less



Europe Economics

• Business Consulting and Services
• 1 - 100 Employee

• Economic Consultant

  • Oct 2006 - Jan 2012

  • Providing economics analysis and advice to private and public sector organisations across a range of sectors (financial services, energy, telecoms, digital services, defence). Developing analytical frameworks to solve problems/answer key business questions for clients. • Research and data analysis • Developing project bids and pitching to prospective clients at Senior levels • Client management and engagement, presenting findings and results to clients at senior level • Project and team management and development • Developing and managing project budgets • Selected projects and achievements: o Assessing the sources of consumer detriment from digital content services for the European Commission (DG Enterprise). o Sources and scale of barriers to SMEs operating in the defence sector for the European Parliament. This informed policy on defence procurement rules. o Estimating the cost of capital for energy distribution companies for Ofgem. o Estimating the impacts of proposed changes to the Markets in financial instruments Directive (MiFID) for the EU Commission (DG MARKT) Show less



Merchandising Assistent

• Arcadia Group

  • Nov 2005 - Oct 2006



British Embassy, Washington

• Intern

  • Aug 2005 - Aug 2005