Shahira Mabrouk, Certified Executive, ACC-ICF Coach, PMP-PMI, B.Comm

Program Manager at Saskatoon Open Door Society
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Contact Information
us****@****om
(386) 825-5501
Location
Saskatoon, Saskatchewan, Canada, CA
Languages
  • English -
  • Arabic -
  • Italiano Elementary proficiency

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Credentials

  • Associate Certified Coach (ACC)
    International Coaching Federation
    Sep, 2022
    - Nov, 2024
  • Project Management Professional (PMP)®
    Project Management Institute
    Oct, 2015
    - Nov, 2024
  • ICF Member Badge
    International Coaching Federation
    Sep, 2021
    - Nov, 2024
  • Project Management Professional (PMP)®
    Project Management Institute
    Oct, 2015
    - Nov, 2024
  • PMI
    -

Experience

    • Canada
    • Non-profit Organizations
    • 100 - 200 Employee
    • Program Manager
      • Jul 2019 - Present

      One of the four founding team members of the first business center (Women's Business Hub - incubator) in Saskatchewan for immigrant women who are starting or expanding their businesses in Canada. Team Building: recruiting, and developing each cohort and holding individuals accountable for performance, practice, etc. Being a coach and mentor for these entrepreneurs, ensuring that each cohort participants remain the top priority and on track to reach the goal of starting the busiessCenter Operations and Organization: organizing, delegating, prioritizing, meeting deadlines, and following-up on all center/hub activities and evaluationsLeadership: respectfully challenging and motivating the participants to initiate and run small projectsCommunication: making sure all stakeholders are informed regularly as required and on time for any projectCreating and developing processes and policies as required to improve efficiencies in operating the new incubatorRevenue Generation: looking for opportunities for growth (e.g. Sales, Member Retention, inventory ). Show less

    • Counselor (Newcomers Enhanced Entrepreneurial Development)
      • Oct 2017 - Present

      Provide counseling and operational guidance and technical assistance on the various aspects of starting a successful small business Plan and market no- to low-cost training on subjects relevant to small business start-up and growthInterview and assess client needsRecruit government, private and public entities, as well as businesses and businesspersons to provide voluntary training Develop relationships with key stakeholders including, service agencies, banks, chambers of commerce, economic development organizations, trade groups, educational institutions, and hosts. Provide guidance in the development of business plansSearch and provide information on federal, provincial, and local regulations and programsProvide guidance in loan packaging to pre-venture or start-upDevelop a resource network to be used in providing referrals to appropriate resourcesEnsure timely and accurate counseling data input into ICARE client information Show less

  • Our Globe
    • England, Italy, and Australia
    • World Traveler
      • Jul 2015 - Apr 2016

      Capturing the opportunity, of this sabbatical year with my family, to expand my horizon about new cultures around the world. Nowadays, Globalization is a fact in every business. Therefore, I believe living in different countries, while learning about the culture and interacting and networking with people there, will assist me to further succeed and come up with innovative ideas in managing more projects throughout my career down the road. Capturing the opportunity, of this sabbatical year with my family, to expand my horizon about new cultures around the world. Nowadays, Globalization is a fact in every business. Therefore, I believe living in different countries, while learning about the culture and interacting and networking with people there, will assist me to further succeed and come up with innovative ideas in managing more projects throughout my career down the road.

    • Canada
    • Food & Beverages
    • 1 - 100 Employee
    • Project Manager
      • Apr 2014 - Jun 2015

      • Scheduled projects for nine project leaders for multiple client projects • Ensured running six different production areas using the same pool of resources efficiently. • Assessed the risks and potentials of each project to meet our monthly revenue target ($1M/month). • Reviewed clients’ process contracts with close attention to small details. Discussed discrepancies with project leaders to finalize the contract before the date of the actual run/execution of the project. Assisted in managing R&D project budgets, plans, structures, schedules, staffing, and delivery of solutions, which addressed business requirements and performed to technical specifications. Demonstrated an exemplary track record of completing projects on time and on budget utilizing established, state-of-the-art in-house industry methodologies. Daily management and allocation of limited plant resources. Show less

    • BPC Coordinator
      • May 2008 - Mar 2014

      • Created highly detailed master documents for new R&D projects after consultation with the client, BPC Executive Director, and other key stakeholders. • Reviewed batch records, analyzed deficiencies, and recommended solutions during and after project execution • Ensured all project records and documents were complete and confidential • Managed the purchasing system for the plant, including dealing with suppliers to negotiate prices Proactively applied approaches to solving production issues, managing risks, identifying constraints and was able to implement key performance measures, assessed and delivered high quality standards, managed, and evaluated progress and overall productivity levels for all types of projects as part of my responsibility along with our QA external consultant to ensure adhering to Health Canada regulations for Natural Health Products (NHPD). Show less

    • Business Development Manager
      • Jan 2004 - Aug 2006

    • Founder
      • Jan 1996 - Aug 1997

      Started and managed the retail business in all aspects. Started and managed the retail business in all aspects.

    • Assistant Manager
      • Jul 1991 - Jan 1997

Education

  • University of Saskatchewan
    Business/Managerial Economics and Marketing
    2017 - 2019
  • Sadat Academy for Management Sciences
    Bachelor, Business
    1991 - 1995
  • Project Management Institute (PMI)
    PMP (designation obtained till 2021), Project Management
    2015 -

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