Head Of Operations

• Oct 2021 - Present

Operations Manager

• Mar 2020 - Sep 2021

Lead Organizer

• May 2018 - Dec 2019

* IT Systems Maintenance (CRM, network reliability, software integrations, etc.) * Facilities Management. * Managing Operations Staff Security and Access Management Systems Maintenance. * Develop, implement and review operational policies and procedures. * Work with the board of directors to determine values and mission, and plan for short and long term goals. * Identify and address problems and opportunities for the company. * IT Systems Maintenance (CRM, network reliability, software integrations, etc.) * Facilities Management. * Managing Operations Staff Security and Access Management Systems Maintenance. * Develop, implement and review operational policies and procedures. * Work with the board of directors to determine values and mission, and plan for short and long term goals. * Identify and address problems and opportunities for the company.

Operation Head

• Oct 2017 - Apr 2018

* Coordinating with cross discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. * Submitting project deliverable and ensuring that they adhere to quality standards. * Preparing status reports by gathering, analysing and summarising relevant information. * Managing customer satisfaction within project transition period. * Conducting post project evaluation and identifying successful and unsuccessful project elements. * Coordinating with cross discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. * Submitting project deliverable and ensuring that they adhere to quality standards. * Preparing status reports by gathering, analysing and summarising relevant information. * Managing customer satisfaction within project transition period. * Conducting post project evaluation and identifying successful and unsuccessful project elements.

Administrative Manager

• May 2016 - Aug 2017

* Supervising day-to-day operations of the administrative department and staff members. * Developing, reviewing, and improving administrative systems, policies, and procedures. * Ensuring office is stocked with necessary supplies and all equipment is working and properly maintained. * Working with accounting and management team to set budgets, monitor spending, and processing payroll and other expenses. * Planning, scheduling, and promoting office events, including meetings, conferences, interviews, orientations, and training sessions. * Collecting, organising, and storing information using computers and filing systems. Show less