Experience

Tabung Haji

• Malaysia
• Financial Services
• 400 - 500 Employee

• Head of Security & Network Operation

  • Oct 2016 - Present

• Head Network Management

  • Aug 2012 - Sep 2016

  1. Plans and implements additions, deletions and major modifications to the supporting infrastructure company-wide in coordination with corporate leadership.2. Oversees the implementation of network services for users at the corporate level.3. Anticipates future network needs, identifies proactive solutions to satisfy needs.4. Establishes and managing network specifications by conferring with users; analyzing workflow, access, information, and requirements.5. Ensuring avaialability and reliability of network via service level and evaluating network performance issues including availability, utilization, throughput and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections.6. Meets financial requirements by submitting information for budgets; monitoring expenses. 7. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. 8. Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.



Telekom Malaysia

• Malaysia
• Telecommunications
• 700 & Above Employee

• Manager Sales - Government Sector

  • Jul 2010 - Oct 2012

  i. Focusing on customer in Government sector, create competitive advantage in the market place and grow additional revenue through solution selling and inter Opco product solutioning to grow new business. ii. Supervising, motivating and monitoring Sales team performance, to achieving targets. iii. Providing details report on revenue & budget setting. iv. Work closely with Product team and maintaining detailed knowledge of the company’s products or services. v. Monitor the implementation of project and project team, and deliver the project on expected timelines.vi. Discuss and negotiate with project developers and high level customer’s organization in securing the projects.

• Manager Solution Consultant

  • Jan 2005 - Jun 2010

  i. Study and assist in the preparation of blue prints on total wide area network and system integration for customers. ii. Great understanding of Product & Services, including Data and Voice, Mobile, Applications and Value Added Services. iii. Work closely with technical team in securing projects. iv. Familiarize with several different types of networking technologies, including WAN, LAN and ICT Services. v. Improve detail network and system integration design with costing and involve actively in analyzing network to meet market demands.vi. Analysis configuration router and network to ensure the stability and high availability of customer’s network.

• Service Engineer

  • Dec 2003 - Dec 2004

  i. Been responsible for the ensuring the smoothness of TM’s operation (data and voice networks). To ensure new orders installation within 7 days for voice/data services. ii. Involve in network installation and restoration. Involve in network planning implementation with TM’s partners and vendors. Great understanding of the data network including core cable, fiber optic layout and telecoms devices.iii. The other related task including: • Monthly service performance reporting to customers.• To plan, implement & monitor QoS. Manage the overall operation of data services for Malaysia northern region.• Ensure that the switching equipment / TM infra are available for circuit installation. Manage the manpower and budget of technical unit.

• Engineer Trainee-Transmission & Switching Operation

  • Mar 2003 - Nov 2003

  i. The hands-on training involved with transmission and switching operation. ii. Learn details concept of data/ voice networking technology and involvement in Telecoms Exchange technical operation. iii. The technical job that had been done:• Commissioning, troubleshooting and integration of new data circuit• Installation of leased line, ISDN and other data circuit• Circuit testing using appropriate test gear.