Shahid Ur Rehman
Quality Control Executive at Ghandhara Nissan Ltd- Claim this Profile
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Urdu -
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Bio
Experience
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Quality Control Executive
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Apr 2019 - Present
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Senior Customer Service Advisor
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Sep 2018 - Mar 2019
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Service Advisor
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Sep 2015 - Sep 2018
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Service Advisor
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Aug 2012 - Feb 2015
1) Prepare warranty technical reports against warranty repairs.2) Prepare timely warranty claims in accordance with technical reports.3) Understand customer's need, identify the actual needs and justify all findings.4) Conduct Warranty, Technical & Pre-Delivery Service (PDS) Audits.5) Understand the usage of JPCB Operations
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Service Advisor
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Jul 2011 - Jul 2012
1) Understand all kinds of automotive repairs and maintenance procedures2) Understand customer's need, identify the actual needs and justify all findings.3) Ensure clear and complete commitments with customersPrepare proper and correct estimate for customer4) Attend customer on priority basis in case of repeat repairs.
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Technician
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Aug 2007 - Jun 2008
1) Understand the usage of all equipments and special service tools.2) Read / Understand repair manuals and flat rate manuals
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Education
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Sindh Institue of Managment and Technology
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Government College of Technology Karachi
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Pakistan Educational Foundation College
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St. Lawrence technical School