Experience

OceanTech Global BPO

• Pakistan
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Telesales Representative

  • Nov 2022 - Present

  Responsibilities: • Handel in-bound and out-bound calls. • Manage and resolve customer complaints. • Identify and escalate priority issues. • Document all pertinent customer information and conversations into CRM system. • Follow communication procedures, guidelines, and policies. • Negotiating with customers and making sales. Responsibilities: • Handel in-bound and out-bound calls. • Manage and resolve customer complaints. • Identify and escalate priority issues. • Document all pertinent customer information and conversations into CRM system. • Follow communication procedures, guidelines, and policies. • Negotiating with customers and making sales.


Mindbridge
• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee
• Inbound Customer Service Representative

  • Oct 2020 - Sep 2021