Shahar Bitan

IT Specialist at SysAid at SysAid Technologies Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Center District, Israel, IL
Languages
  • Hebrew Native or bilingual proficiency
  • English Professional working proficiency

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Experience

    • Israel
    • Software Development
    • 100 - 200 Employee
    • IT Specialist at SysAid
      • Sep 2022 - Present

    • France
    • Facilities Services
    • 700 & Above Employee
    • IT Specialist
      • 2020 - Present

      ✓ Managing the company's backup infrastructure, working with Arcserve & Commvault ✓ Managing the company's entire communications network infrastructure including the headquarters and all global branches ✓ Managing Office 365 programs and structuring SharePoint site for Sodexo Israel ✓ Ongoing management of Active Directory including creation of users as well as Blackbox Management ✓ Leading Enterprise Resource Planning including serving as Administrator for Optimum system & NAV ✓ Integrating new technologies from Sodexo management including MFA (OKTA), Falcon, Qualys, Trend Micro and others ✓ Managing PowerBI Desktop ✓ Providing IT service and support to over 360 employees in the company Show less

    • Computerization Expert
      • 2019 - 2020

      ✓ Implementing and operating information systems including CRM systems, BI and other specialized systems designed for the official Elections Committee ✓ Worked with and designed a report generator ✓ Provided technical and IT support to end users ✓ Performed maintenance on computerized systems, communication systems and data security mechanisms ✓ Implementing and operating information systems including CRM systems, BI and other specialized systems designed for the official Elections Committee ✓ Worked with and designed a report generator ✓ Provided technical and IT support to end users ✓ Performed maintenance on computerized systems, communication systems and data security mechanisms

    • Team Manager
      • 2015 - 2019

      ✓ Managing a team of 6 editors ✓ Leading recruitment, professional guidance, training and team management ✓ Assisting team with task management and scheduling priorities ✓ Responsible for budget management and tracking ✓ Edited promotional videos for private and enterprise clients, including work with After Effects & Premiere ✓ Worked in Win, Linux, MacOS and NAS environments to improve the processes with scripts and automation ✓ Managing a team of 6 editors ✓ Leading recruitment, professional guidance, training and team management ✓ Assisting team with task management and scheduling priorities ✓ Responsible for budget management and tracking ✓ Edited promotional videos for private and enterprise clients, including work with After Effects & Premiere ✓ Worked in Win, Linux, MacOS and NAS environments to improve the processes with scripts and automation

    • Network Administrator
      • 2002 - 2014

      ✓ Responsible for all computerization and networks in the company ✓ Planned and implemented laying out of communications network and connecting it to main communications cabinet ✓ Planned, built and managed a network for Windows servers 03/08/12 working with virtual networks on VMWare ✓ Installed Win/MacOS software and responsible for ongoing maintenance and upgrades for specialized printing systems ✓ Provided Help Desk service to over 100 users, fixed system breakdowns and resolved hardware and software glitches ✓ Provided data security solutions including anti-virus software installation ✓ Worked with AD, Applied and administered permissions ✓ Upgraded storage hardware while maintaining existing data ✓ Installed RAID infrastructures for database servers ✓ Configured DHCP servers and connections to VPNs ✓ Led processes to improve efficiency, interfaced with departments and applied technology solutions for complex issues Show less

Education

  • John Bryce
    Linux RedHat Systems Engineer
    2019 - 2020

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