Experience

Pure Group

• Saudi Arabia
• Business Consulting and Services
• 1 - 100 Employee

• Marketing And Communication Specialist

  • Jun 2022 - Present



Johnson Controls

• Ireland
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Digital Marketing Specialist

  • Oct 2018 - Oct 2022

  - Plan & manage digital marketing and social media, in terms of content, campaigns, objective, reports and budgets - Develop the community management infrastructure, processes and response rate - Implement digital plans to achieve the set business objectives; in terms of initiatives reach, engagement, conversion and response standpoint - Utilize automation tools such as Sprout Social to manage the digital community on all platforms - Prepare accurate reports on marketing campaign’s overall performance in line with the department’s objectives - Identify the Industry’s latest trends and technologies affecting - Evaluate important metrics that affect our website traffic, service quotas and target audience. Work with HR and PR to get new ideas for social media post, and build customers and employees’ engagement with the company and its brands Coordinate with the PR for digital & PR integration, to maximize the customer’s awareness on different brands and solutions - Recommend, plan, lead, implement and manage actions, statics, insights and results to help evolve the social media strategy Collaborate with digital marketing agency to reach the KPI’s



IKEA

• Netherlands
• Retail
• 700 & Above Employee

• Customer Care

  • May 2015 - Oct 2018

  - Develop User Experience - Choosing the right offers - Community Management - Solving the Customers complaint - insurance Sales - Develop User Experience - Choosing the right offers - Community Management - Solving the Customers complaint - insurance Sales