Shah Nawaz
ICT Manager at Trust Vision Investment- Claim this Profile
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English -
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Urdu -
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Arabic Limited working proficiency
Topline Score
Bio
Credentials
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Project Management Professional (PMP)
Project Management InstituteJun, 2022- Nov, 2024 -
ITIL V4 CERTIFIED
ITIL CertifiedAug, 2021- Nov, 2024 -
MCSA Office 365
MicrosoftDec, 2014- Nov, 2024 -
MCSA: Office 365
MicrosoftDec, 2014- Nov, 2024 -
MCSA: Office 365
MicrosoftDec, 2014- Nov, 2024 -
CCNA
CiscoApr, 2014- Nov, 2024 -
MCPS: Microsoft Certified Professional
MicrosoftApr, 2012- Nov, 2024 -
MCSA: Windows Server 2008
MicrosoftApr, 2012- Nov, 2024 -
MCITP: Server Administrator on Windows Server 2008
MicrosoftFeb, 2012- Nov, 2024 -
MCTS: Windows Server 2008 Active Directory, Configuration
MicrosoftSep, 2011- Nov, 2024 -
MCTS: Windows Server 2008 Network Infrastructure, Configuration
MicrosoftSep, 2011- Nov, 2024 -
MCSA1: Windows Server 2003
MicrosoftAug, 2011- Nov, 2024 -
MCITP
MicrosoftMay, 2011- Nov, 2024 -
MCPS: Microsoft Certified Professional
MicrosoftMay, 2011- Nov, 2024 -
MCSE
MicrosoftApr, 2011- Nov, 2024
Experience
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Trust Vision Investment
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United Arab Emirates
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Hospitals and Health Care
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1 - 100 Employee
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ICT Manager
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Jan 2020 - Present
Project Management Responsibility: Plan and execute the Full Pledge ICT Setup including HealthCare System EMR System, ERP, Network, Wireless, CCTV as per MCC, Public Address, Access Control, IT Hardware, and Software. Executes and Finalizes projects according to strict Deadlines, Delivering Projects on time and within Budget to meet budgetary objectives and making adjustments to project constraints based on financial analysis Chairs Weekly Meeting with Management Committee Related Project Meetings with C.E.O to discuss briefly and clarify specific requirements of each project, Track project performance, specifically to analyze the successful completion on time. Ensure the EMR System working smoothly as per DOH Guideline, Payer Requirements and Revenue Cycle Department and Finance Working With Malaffi Project and Update the System as per the New Enhancement Working with EMR vendors always and chairing the meeting until the resolution that Faces the New Challenges in EMR System Comply with the ADHICS Compliance from DOH Establish and maintain relationships with third parties/vendors•Managing 20 Branches of Medical Centers' Software, Network, and Support •Managing the ICT Department team of over 8 Technical Engineers•Chairing Weekly/Monthly Meetings with Branch Managers and Supervisors•Ensuring Vendor Company correctly interprets and implements any instructions given to them while at work•Established contingency and backup plans to minimize downtime & Strengthening the IT infrastructure by implementing new technologies.•Procurement of IT hardware, software, and maintenance products & services. Managed information Communication Technology Department for All Group(22 Branches All U.A.E) & Managed and Maintain Network and Servers & Computer Systems (400 Computer Devices) & CCTV Systems for All Group &Managing and Maintenance of Servers, Network Equipment, NVR, Fortinet Firewalls, Awaya Switches, Awaya IP Office and CCTV for All Branches Show less
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Trust Vision Investment L.L.C
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United Arab Emirates
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ICT INCHARGE
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Jan 2017 - Dec 2019
Project Management Responsibility: Plan and execute the Full Pledge ICT Setup include HealthCare System, ERP, Network, Wireless, CCTV as per MCC, Public Address, Access Control, IT Hardware’s and Software. Executes and finalizes projects according to strict Deadlines, Delivering Projects on time and within Budget Meet budgetary objectives and make adjustments to project constraints based on financial analysis Chairs Weekly Meeting with Management Committee Related Project Meeting with C.E.O to discussed briefly and clarify specific requirements of each project Track project performance, specifically to analyze the successful completion on time. Comply the ADHICS Compliance from DOH Establish and maintain relationships with third parties/vendors Create and maintain comprehensive project documentation Report and escalate to management as needed •Managing 20 Branches of Medical Centers Software, Network and Support •Managing the ICT Department team of over 6 Technical Engineers •Chairing Weekly/Monthly Meeting with Managers and Supervisors •Ensuring that Vendor Company correctly interpret and implement any instructions given to them whilst at work. •Worked to identify system weakness and developed cost-effective solutions & Assisted IT team to ensure timely completion of assigned tasks •Determined project goals and assigned tasks to IT teams & Oversaw projects from conception through completion. •Established contingency and backup plans to minimize downtime & Strengthening the IT infrastructure through to implementing new technologies. •Procurement of IT hardware, software and maintenance products & services. Manage information Communication Technology Department for All Group (16 Branches All U.A.E) & Manage and Maintain Network and Servers & Computer Systems (270 Computer Devices) & CCTV Systems for All Group &Managing and Maintenance of Servers, Network Equipment, NVR, Fortinet Firewalls, Awaya Switches, Awaya IP Office and HP Switches and CCTV for All Branches Show less
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Mediclinic Al Madar Medical Centers
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United Arab Emirates
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ICT Infrastructure Engineer
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May 2015 - Aug 2016
Network and Support Develop effective relationships with all internal customers and provide 24×7 infrastructure support •Creating AD User,Apply Policy,install Kaspersky Antivirus•Managing and Maintenance of Web Mail Server and Create New E-mail and Managing User data and Complaint and statistics of Mail Server •Maintenance and Troubleshooting of Network related issue LAN,WAN and MPLS•Wi-Fi installation and configuration and fault troubleshooting,•Providing Support to the Network Infrastructure Team for configuration Awaya switches,Juniper and Apalo Alto Firewall Configuration and Troubleshooting of Network•PABX of Awaya maintenance and responsible of 150 Digital Telephony•DVR and CCTV Camera Management and Maintenance •Provide resolutions for all systems and maintain all documentation for system configuration• Handling all sorts of Hardware related to HIS, LIS, RIS, Pharmacy System and PBM•Identify,resolve and escalate incidents according to procedural documentation and training•Installs and configures and troubleshoot OS.•Maintaining IT services, Equipment,Devices and Supports administration of Servers•Proper implementation of new requirements to end Users.Setting up and Configuring new Laptops, Desktops and Install Operating System software •Managing Printers,Network printer and Wireless Printer HP,Conan,Panasonic, Ricoh and Scanner issue to client•HIS,LIS ,Pharmacy,PBM,RIS,E-Claim and SAP Management and Maintenance and find fault and Provide top-tier software support for team and clients•Proper reporting of HIS, LIS, Pharmacy, PBM, RIS, Inpatient E-Claim System Complaint and Issues to Software Team and Train the New Staff of All IT related software’s•Gathering of new requirements related to HIS,LIS,Pharmacy System from end users and proper reporting to Software Team• Assists Operations and Development Teams with Debugging and Software Issues.•Create User HIS,LIS,Pharmacy System,PBM,RIS and troubleshoot any fault• Show less
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Rehman Medical Institute (RMI)
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Pakistan
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Hospitals and Health Care
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700 & Above Employee
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ICT NOC/Network Engineer
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Jun 2013 - Apr 2015
•Monitoring and Visit Datacenter Core Network Infrastructure and Switch Rooms•Maintain Data Center and 10 Switch Rooms environment neat & professional•Configuring and Maintaining Cisco Router, HP Switches Network VLAN Trunking as per Company Policy•Maintain, Enhance, New additions, Security management of 3000 Nodes network having capacity of 12000 still expanding. •Bandwidth Monitoring and Maintaining in Local Network, Tool used Solar Wind NPMPutty MRTG PRTG•Responsible for Supervision of Backup and Disaster recovery Operation••Using HP 3com 2928 as access level, 5406 as distribution and 8200 series as core switches.•Used 2921 router as Zone Based Router•Over 100 Switches Network Management •Maintaining Emerson Network Power UPS Management and Check UPS through IP from GUI•Activation of Network Nodes and Troubleshooting Network Point through Fluke Tester.•Using Mikrotik for Wi-Fi Hotspot Prepaid Billing System and diagnose User problem••Working on Active Directory accounts, configuration and Manage Group Policy development•Configuration and Troubleshooting NVR,DVR,IP, Analog and PTz camera•Administrated Attendance Machine •Receive and acknowledge and follow up the incident from associated Section•Keep Updating incident through trouble ticking system to ensure fault clearness•Managing the IT HELPDESK portal as a way for users to inform the IT Department of any issues.•Perform Work on a rotating 24/7 shift plan•Setting up and configuring new laptops, desktops and printers•Responsible for integration, testing, and support PCs solutions•Install Operating System software (Windows 8, window 7, XP)•Handle user complaints and create ticket in Manage Engine software and provide ultimate solutions to their needs and requirements• Maintain/troubleshoot secure data communication and troubleshooting system and network problems and diagnosing and solving hardware/software faults•Exchange server mailbox maintenance including archiving and provide E-mail Configuration.• Show less
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Education
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2009 - 2012
IBMS University of Agriculture
Bachelor of Computer Science, Computer Science -
2009 - 2012
IBMS The University of Agriculture Peshawar
Bachelor of Computer Science, Computer Systems Networking and Telecommunications
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