Experience

Saiham Cotton Mills Ltd.

• Bangladesh
• Textile Manufacturing
• 1 - 100 Employee

• Assistant General Manager

  • Jul 2014 - Present

   ERP implementation, Training & Support for 5 (Five) Spinning mills factory user.  Performed daily maintenance of network resource tasks such as creating, modifying, and removing user accounts within Active Directory, managing FTP data files, updating DNS records, performing SQL database optimizations, Exchange server user and mailbox management, and managing Live Communications contacts and user updates.  Implemented network IT server and domain security policies hardening security.  Acted as a resource to staff and clients on new software applications, hardware, server, and network technology changes.  Conducted training on employees upon implementing new network resources like Citrix server to ensure maximum utilization.  Manage E1 Connectivity between Factory office and Head office.  Managed inventory list of computers, hardware components, and licensing and support agreements.  Participated in Citrix server configuration, publishing, and troubleshooting. Show less



Amari Dhaka Hotel (Karishma Services Ltd)

• House-47, Road-41, Gulshan-2, Dhaka

• IT Project Manager, Pre-Opening

  • Jan 2013 - Jun 2014

  1) Confer with project personnel to identify and resolve problems. 2) Negotiate with project stakeholders or suppliers to obtain resources or materials. 3) Establish and execute a project communication plan. 4) Coordinate recruitment or selection of project personnel. 5) Prepare project status reports by collecting, analyzing, and summarizing information and trends. 6) Initiate, review, or approve modifications to project plans. 7) Schedule and facilitate meetings related to information technology projects. 8) Identify need for initial or supplemental project resources. 9) Develop and manage annual budgets for information technology projects. 10) Manage project execution to ensure adherence to budget, schedule, and scope. 11) Monitor or track project milestones and deliverables. 12) Identify, review, or select vendors or consultants to meet project needs. 13) Direct or coordinate activities of project personnel. 14) Assign duties, responsibilities, and spans of authority to project personnel. 15) Develop and manage work breakdown structure (WBS) of information technology projects. 16) Perform risk assessments to develop response strategies. 17) Submit project deliverables, ensuring adherence to quality standards. 18) Monitor the performance of project team members, providing and documenting performance feedback. 19) Assess current or future customer needs and priorities through communicating directly with customers, conducting surveys, or other methods. 20) Develop implementation plans that include analyses such as cost-benefit or return on investment (ROI). 21) Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing. Show less



Saiham Textile Mills Ltd. (Saiham Group)

• House-2, Road-55, Gulshan-2, Dhaka

• Sr. Executive, IT

  • Jan 2012 - Dec 2012

   Successfully engineered a virtual private network solution utilizing ISA server 2006 providing secure connectivity and allowing remote users the ability to use internal network resources.  ERP & PLM software implementation.  Architected and led the deployment of the company Active Directory network. During deployment, servers have been migrated from Microsoft Windows server 2000 to 2003.  Migrated and configured SQL databases to new server platforms ensuring scalability and redundancy.  Deployed Microsoft Exchange 2003 server and migrated user mailboxes from Exchange 2000 to 2003.  Performed daily maintenance of network resource tasks such as creating, modifying, and removing user accounts within Active Directory, managing FTP data files, updating DNS records, performing SQL database optimizations, Exchange server user and mailbox management, and managing Live Communications contacts and user updates.  Implemented network IT server and domain security policies hardening security.  Acted as a resource to staff and clients on new software applications, hardware, server, and network technology changes.  Conducted training on employees upon implementing new network resources like Citrix server to ensure maximum utilization.  Manage E1 Connectivity between Factory office and Head office.  Managed inventory list of computers, hardware components, and licensing and support agreements.  Participated in Citrix server configuration, publishing, and troubleshooting. Show less



Karishma Services

• House # 49, Road # 11, Block # H, Banani, Dhaka-1213

• Manager IT & Admin

  • Jan 2011 - Dec 2011

  Total setup of IT infrastructure and Video surveillance system of Oh! Calcutta (global chain restaurant). Manage IDS ERP software. Work permit issues of Karishma Services for Foreign Nationals. Total setup of IT infrastructure and Video surveillance system of Oh! Calcutta (global chain restaurant). Manage IDS ERP software. Work permit issues of Karishma Services for Foreign Nationals.



Doel Group of Industries Ltd.

• Doel Complex, Karnapara, Savar, Dhaka-1340.

• Manager IT

  • Jan 2006 - Dec 2010

  I joined Doel Group as IT Officer and promoted to Manager, IT & HRD after two years. During my service at Doel Group I explore my carrier in a new dimension and develop myself in a new track at HRM, Admin & Immigration. My responsibilities is as follows: Managing a team of IT over 05 technical staff. Strengthening the IT infrastructure through to implementing new technologies. Responsible for hardware and software installation, maintenance and repair. Performing routine audits of systems and software. Manage the IT budgets and expenditure on hardware and software. Developing & maintaining the company IT systems, software and databases. Recommending and implementing improvements and efficiencies. Reporting to the Managing Director. Management of server software and associated backup routines. To evaluate, test, advise, train and support I.T. related projects. Procurement of IT hardware, software and maintenance products & services. Writing documentation for ICT procedures, security and disaster recovery. Maintaining documentation of changes regarding users, functions & systems. Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony. Show less



United Sysnet Technology Ltd.

• 402/2 New Eskaton, Dhaka-1000

• Engineer, Hardware & Netware

  • Mar 2003 - Jan 2006

  Support to the end user as per requirement when service and support need. LAN, MAN & WAN support. During my service at SysNet Technology I have been worked as Supervisor at Unilever Bangladesh and GlaxoSmithKline Bangladesh to manage LAN cables and setup of secure, fire proof and cable free Server Room. Support to the end user as per requirement when service and support need. LAN, MAN & WAN support. During my service at SysNet Technology I have been worked as Supervisor at Unilever Bangladesh and GlaxoSmithKline Bangladesh to manage LAN cables and setup of secure, fire proof and cable free Server Room.