Shafira Alyssa Difiputri

Call Center Admisi at Yogyakarta State University
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Contact Information
us****@****om
(386) 825-5501
Location
Yogyakarta, Indonesia, ID
Languages
  • English Limited working proficiency
  • French Limited working proficiency
  • Korean Elementary proficiency

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Experience

    • Indonesia
    • Higher Education
    • 500 - 600 Employee
    • Call Center Admisi
      • May 2023 - Present

      - Serve student registration in the Admission Office - Provide information needed by students in person, telephone or by email and chat - Answer questions asked by students in person, telephone or by email and chat - Serve student registration in the Admission Office - Provide information needed by students in person, telephone or by email and chat - Answer questions asked by students in person, telephone or by email and chat

    • Indonesia
    • Retail
    • 1 - 100 Employee
    • Tiktok Content Production and Host Live Streamer
      • Jan 2023 - Present

      - Create product video contents at least 2 videos (it could be more) all the concepts and forms of the video are by myself - Do a live stream on Tiktok for 4 hours per day (2 hours per live) including making a teaser video - Analyze performance of our 3 TikTok accounts - Making video content briefs for other talent models (one brief a day) - Become a talent for testimonials for making other video briefs - Set up KPIs for the marketing team - Create product video contents at least 2 videos (it could be more) all the concepts and forms of the video are by myself - Do a live stream on Tiktok for 4 hours per day (2 hours per live) including making a teaser video - Analyze performance of our 3 TikTok accounts - Making video content briefs for other talent models (one brief a day) - Become a talent for testimonials for making other video briefs - Set up KPIs for the marketing team

  • Dear Eleanor Tea House
    • Yogyakarta, Yogyakarta, Indonesia
    • Tea Brewer and Server
      • Jan 2023 - Apr 2023

      - Brew and serves tea with a variety of natural ingredients - Makes and serves beverages such as special tea-based drinks - Greets customers, takes orders and creates quality - Serving cakes, pastries, cookies and dishes - Washing dishes and cleaning the cafe at the start and end of each shift - Check if there are various ingredients from each menu that run out - Brew and serves tea with a variety of natural ingredients - Makes and serves beverages such as special tea-based drinks - Greets customers, takes orders and creates quality - Serving cakes, pastries, cookies and dishes - Washing dishes and cleaning the cafe at the start and end of each shift - Check if there are various ingredients from each menu that run out

  • Butter Hour
    • Yogyakarta, Yogyakarta, Indonesia
    • Shopkeeper and Social Media Admin
      • Oct 2022 - Apr 2023

      - To serve customers in a friendly manner on the spot (dessert cafe) - Optimize sales through soft selling up to 20 pcs/day - Serving online orders through several social media - To serve customers in a friendly manner on the spot (dessert cafe) - Optimize sales through soft selling up to 20 pcs/day - Serving online orders through several social media

  • Merdeka Shop
    • Depok, West Java, Indonesia
    • Content Production and Host live Streamer
      • Feb 2021 - Jun 2022

      - Answer any questions from the live audience - Achieve sales targets through live shopee every live streaming - Create content for Instagram accounts such as feeds, instastories and video reels - Serve customers directly in the store - Answer any questions from the live audience - Achieve sales targets through live shopee every live streaming - Create content for Instagram accounts such as feeds, instastories and video reels - Serve customers directly in the store

Education

  • Yogyakarta State University
    French Language and Literature
    2019 - 2022

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