Shafinaz Mahdah

Senior Digital Sales Consultant at QuickDesk
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Contact Information
us****@****om
(386) 825-5501
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, MY

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Experience

    • Singapore
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Digital Sales Consultant
      • Sep 2021 - Present

      QuickDesk helps your sales team connect with more prospects, close more business, and capture every interaction that happens in between! As a Digital Sales Consultant, I advice your business/company the best way to reach your customers; through QuickDesk technology & educational programme.Others:- Identify and champion ways to maximize the productivity and efficiency of your sales team to improve CX and ROI. - Positioning QuickDesk solutions to SMEs in Malaysia & Singapore via direct and partner channel.- Responsible to guide SMEs across all industries to digitize their sales & marketing process with QuickDesk Sale & QuickDesk Marketing- Proactively hunt new opportunities to generate new quality leads via cold calling, cold emailing and attending several networking events.- Record all customer information and maintain detailed tele-qualification and meeting records, in QuickDesk Marketing on each prospective customer.

    • India
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Nutrition Consultant
      • Oct 2019 - Sep 2021

      - Nutrition Consultant to a digital health company that offers premium coaching services specialising in Sustainable Lifestyle Modification- Positioned the branding & growth of HealthifyMe in SEA new market (Brunei & Singapore)- Systematised sales technique and approach for continuous growth of the Sales team- Conducted Free consultation service to generate potentials with a min ATV of MYR 600 in avg 25 mins tele‑consulting- Consulted clients (user) based on their specific health requirement & body metric needs to drive them towards their health goals- Designed a structural approach on how to provide the ideal solution to clients' health problem or body weight issue- Driving in revenue (sales) per consultation to achieve individual & team target monthly- Converting organic & non organic leads into potential paid user thus generating revenue

    • United Kingdom
    • Information Technology & Services
    • 1 - 100 Employee
    • Business Development Executive
      • Jan 2019 - Oct 2019

      - Develop and maintain good relationship as well as collaborating with a small number of highly skilled partners with large SMEs clienteles to secure deals.- Positioning Jibble Group’s SaaS cloud solutions to SMEs in Malaysia via direct and partner channel.- Responsible to guide SMEs across all industries to digitize their internal payroll and time attendance in order to maximize efficiency.- Proactively hunt new opportunities to generate new quality leads via cold calling, cold emailing and attending several networking events.- Record all customer information and maintain detailed tele-qualification and meeting records, in Pipedrive on each prospective customer.- Provided constant guidance and training to new team members to achieve their target KPI.- Responsible for market expansion in Sabah & Klang Valley

    • Malaysia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Senior Nutritional Executive cum Sales & Marketing
      • Nov 2016 - Nov 2018

      - Develop and maintain a good relationship with new and existing corporate clients by identifying their needs and offering them a medical screening packages solution.- Responsible to come up with a tailored nutritional talk based on client requirement which results in more satisfactory outcome.- To develop strategic plans to sell new health screening package, nutritional supplements to existing and new corporate clients.- Assisted in preparing proposals for well known organization like Shopee, BP Petroleum, BHP; using a high degree of ethics, integrity and effectively demonstrating expertise which resulted in several new customers.- Responsible to generate revenue from various health project such as vaccination program with the corporate clients via cold calling, cold emailing and attending several networking events which generated new clientele.- Providing in person Health Consultation to individual clients at corporate health events which resulted in more satisfactory outcome.- Prepare and execute health screening presentations based on clients requirements resulting in signing up several new highly potential long term contract for the company. - Performing in-depth research on trends/products, competitive analysis for the employees health benefit.

    • Malaysia
    • Retail
    • 700 & Above Employee
    • Food Safety & Health Officer
      • May 2016 - Nov 2016

      - 6 months on-job-training focusing on Food Safety Management- Improving level of awareness and standard operating practice for food safety & hygiene- Ensuring safe food preparation and handling by the crew and concessionaires.- Coordinated internal audit for HACCP system.- Responsible as Halal Team in the store by facilitating and providing necessary information to JAKIM and customer’s query.- Conducted Food Safety Management training for new employees and food handlers - 6 months on-job-training focusing on Food Safety Management- Improving level of awareness and standard operating practice for food safety & hygiene- Ensuring safe food preparation and handling by the crew and concessionaires.- Coordinated internal audit for HACCP system.- Responsible as Halal Team in the store by facilitating and providing necessary information to JAKIM and customer’s query.- Conducted Food Safety Management training for new employees and food handlers

    • Australia
    • Retail
    • 700 & Above Employee
    • Retail Sales Associate
      • Dec 2013 - May 2016

      - Part-time job while completing Bachelor Degree- Serves customers by helping them select products.- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.- Greets and receives customers in a welcoming manner.- Provides outstanding customer service.- Manages financial transactions.- Assists with inventory, including receiving and stocking merchandise.- Assists in monthly Virtual Merchandise practice in the store - Part-time job while completing Bachelor Degree- Serves customers by helping them select products.- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.- Greets and receives customers in a welcoming manner.- Provides outstanding customer service.- Manages financial transactions.- Assists with inventory, including receiving and stocking merchandise.- Assists in monthly Virtual Merchandise practice in the store

Education

  • Universiti Malaysia Sabah
    Bachelor of Food Science (Hons) - Food Science & Nutrition, Food Science and Nutrition
    2011 - 2015

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