SHAFEEK KM

Service Team Lead at ODS Global DMCC
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Location
United Arab Emirates, AE

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Experience

    • United Arab Emirates
    • Construction
    • 1 - 100 Employee
    • Service Team Lead
      • Jul 2021 - Present
    • Project & Maintenance Team Lead
      • Nov 2017 - Dec 2020

      • Create an inspiring team environment with an open communication culture. • Set clear team goals. • Delegate tasks and set deadlines • Oversee day-to-day operation • Monitor team performance and report on metrics • Motivate team members • Discover training needs and provide coaching • Listen to team members’ feedback and resolve any issues or conflicts • Encourage creativity and risk-taking • Suggest and organize team building activities. • Create an inspiring team environment with an open communication culture. • Set clear team goals. • Delegate tasks and set deadlines • Oversee day-to-day operation • Monitor team performance and report on metrics • Motivate team members • Discover training needs and provide coaching • Listen to team members’ feedback and resolve any issues or conflicts • Encourage creativity and risk-taking • Suggest and organize team building activities.

    • Senior Sales Engineer
      • Jan 2015 - Oct 2017

      • Searching for new clients who could benefit from your products in a designated region. • Establishing new, and maintaining existing, relationships with customers. • Preparing BOQ and making quotation for the enquiry received. • Negotiating and closing sales by agreeing terms and conditions. • Meeting regular sales targets & preparing reports for head office. • Searching for new clients who could benefit from your products in a designated region. • Establishing new, and maintaining existing, relationships with customers. • Preparing BOQ and making quotation for the enquiry received. • Negotiating and closing sales by agreeing terms and conditions. • Meeting regular sales targets & preparing reports for head office.

    • United Arab Emirates
    • Construction
    • 1 - 100 Employee
    • Estimation , Design - Project Engineer
      • Feb 2013 - Feb 2015

      • Designing of complete Fire Fighting System as per local Civil Defense requirement. • Directing & supervising the project and giving report to higher management. • Coordinating with other contractors in the site. • Attending site meetings with client/contractor & consultant if required.• To perform Preventive Maintenance, Quality Inspection and Troubleshooting of Fire Alarm, Emergency Light & Evacuation System and Managing clients on various sites for Residential and Commercial buildings in UAE. • Preparing time-to-time reports, consolidated reports regarding Site Operations. • Actively Participating to Call-out Duties, to ensure the action has been taken for the fire complaints as per the norms of the company • Identifying problems troubleshooting them for the safe & smooth working of fire protection system. • Conducting Fire Drills & providing training for residents & employees of a building/office. Show less

Education

  • Kannur University
    Bachelor's degree, Electrical and Electronics Engineering
    2007 - 2011

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