Experience

Masshealth Enrollment Center

• United States
• Government Administration
• 1 - 100 Employee

• Program Manager Masshealth ACO Performance Reporting

  • Feb 2023 - Present

  PROFESSIONAL EXPERIENCE Program Manager for ACO Performance and Reporting at Mass Health (February 2023 – CURRENT) • Collect and synthesize internal and external feedback for the ACO Monthly Report • Oversees the ACO Check in Meeting with the Data Warehouse and Data Integrity team • Set enhancement priorities based on feasibility, scope, value, dependencies and timeline • Maintain documentation on suggested improvements and update business requirements in collaboration with Masshealth Data Teams • Coordinate internal review and QC of reports; surface any identified issues to report developers and seeing through the resolution • Coordinate with Data Warehouse to ensure ACO Monthly report is uploaded and delivered on time to end users • Communicate with ACO contacts to ensure timely delivery of reports and answer any questions or concerns that arise when dealing with the data and reports. • Draft, disseminate and maintain external- facing documentation and educational materials including user guides, data dictionaries, powerpoints and other summary level information. • Maintains a close working relationship with Data Warehouse and Data Integrity • Assisting with the development of a standardized process for data intake • Ensures cross function between program teams and data warehouse • Assists the performance team with insight into current reports and possible future reports Show less



Spence Partners

• Framingham, MA

• Quality Measure Auditor and Trainer

  • Feb 2015 - Mar 2021

  QUALITY MEASUREMENT AUDITOR AND TRAINER • Conducted a Pre-Audit for ACO practices and devised action steps to exceed performance targets • Composted training materials and quick reference diagnosis guides for the GPRO measures • Delivered hands on quality measure training to doctors and their staff • Coached Practice Improvement Facilitators on GPRO auditing for 3 consecutive years • Led Quality Meetings for a Track 3 ACO • Adept interfacing with multiple EMRs including AllScripts, Athena, ECW, Epic, and Centricity • Completed GPRO extractions for over 30 locations annually • Accurately input quality data and generated detailed progress reports in the CMS web interface • Optimized the GPRO quality score through EMR crosschecks, data validation and data mining • Developed quality measure report cards for doctors with personalized action items to ensure future success • Performed and submitted a CMS Validation Audits for Multiple ACOs MIPS SUBMISSION SPECIALIST • Stayed up to date on the evolving MIPS/ MACRA program and relevant industry standards • Created MIPS materials including paper MIPS submission forms and quick reference measure guides • Coached numerous practices on the MIPS/ MACRA specifications and generated/ executed personal action plans for Year 1 of the program • Acted as the MIPS subject matter expert fielding questions or concerns practices encountered throughout year 1 of the program • Worked as the sole liaison for MD Interactive, a MIPS Submission tool • Successfully submitted 2017 MIPS quality data for non-ACO specialists ACO PROGRAM MANAGEMENT • Completed the ACO application process for a Track 3 ACO and the SNF 3 Day Rule waiver • Studied each Final Rule, attended webinars and monitored ACO Spotlights ensuring ACO Program • Compliance • Completed the ACO Annual Certification Process: updated the ACO website, managed and • annually updated the Provider/ supplier list Show less



Flash-Soft, LLC

• Bellingham, MA

• Sales And Marketing Specialist

  • Jul 2018 - Dec 2018

  Flash-Soft is a vertical market software company that saves their customers time and money by dramatically reducing the time it takes to perform routine tasks. Our specialty is high quality, easy to create drawings for fire equipment dealers! Customers include fire suppression dealers, fire investigators, and fire marshals. We work closely with NAFED and NFPA. Flash-Soft is a vertical market software company that saves their customers time and money by dramatically reducing the time it takes to perform routine tasks. Our specialty is high quality, easy to create drawings for fire equipment dealers! Customers include fire suppression dealers, fire investigators, and fire marshals. We work closely with NAFED and NFPA.



Bliss Brothers Dairy

• Waitress

  • Aug 2003 - Jan 2018



Minuteman Press

• United States
• Printing Services
• 700 & Above Employee

• Sales and Marketing

  • Oct 2014 - Mar 2015

  If you have a printing need contact me and I will get it printed for you! Anything you can put ink on we can print! Need a new business card for your new job? I'm your girl! Looking for brochures for your next event? Contact me! sales@minutemanpressdedham.com If you have a printing need contact me and I will get it printed for you! Anything you can put ink on we can print! Need a new business card for your new job? I'm your girl! Looking for brochures for your next event? Contact me! sales@minutemanpressdedham.com



Speedpro Imaging Boston Metro-West

• United States
• Printing Services
• 1 - 100 Employee

• Marketing Assistant

  • Jul 2014 - Sep 2014

  Doing my best to get the Speedpro name known in the Boston Area! Speedpro Imaging is a large format printing company that can do so many different things ranging from banners to vehicle wraps! Connect with me today to learn more about what Speedpro can do for you! Banners Indoor and/or Outdoor Signs Trade Show Displays Vehicle Wraps Wall Murals & so much more! Responsibilities include: Managing the outreach efforts with calls, emails, social media and more! CRM Invoicing and quoting projects Office organization & more! Show less



Attorney Brian Glover's Office

• Administrative Assistant

  • Sep 2012 - Jul 2013



Business Concepts Inc.

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Marketing Assistant

  • 2013 - 2013