Nursing Student

• Oct 2021 - Present

Unit Secretary

• Sep 2016 - Feb 2022

Medical Customer Service Representative

• Oct 2020 - Jun 2021

Screened low income New York residents for insurance ● Scheduled appointments for New York residents after approval of insurance ● Scheduled New York residents for Covid-19 appointments ● Assisted New York residents with Covid-19 results ● Assisted New York travelers with Covid-19 rules/regulations during pandemic ● Assisted New York Travelers who tested positive for Covid-19 with quarantine stays, such as hotels Screened low income New York residents for insurance ● Scheduled appointments for New York residents after approval of insurance ● Scheduled New York residents for Covid-19 appointments ● Assisted New York residents with Covid-19 results ● Assisted New York travelers with Covid-19 rules/regulations during pandemic ● Assisted New York Travelers who tested positive for Covid-19 with quarantine stays, such as hotels

Unit Secretary/Clinical Care Partner

• Apr 2013 - Aug 2016

• Oversee clinical and departmental inventory management. • Primary liaison between patient, patient family and clinical staff. • Take and record patients’ medical history and verify insurance information. •Manage reception area and greet patients and families as they arrive at the facility. • Answer telephone calls and provide information; relay messages and transfer calls. • Manage patient admits and administrative functions for Acute Collaborative Care unit. • Organize and maintain patient records for medical chart reconciliation, at time of discharge. • Enter doctors’ orders into a predefined hospital computer system and retrieve any patient or medical information requested. Show less

Certified Nursing Assistant

• Apr 2011 - Apr 2013

• CNA Team Lead, responsible for 12 team members. • Assisted patients in performing activities of daily living. • Obtained and documented patient vital signs for nursing staff and physicians. • Collect information about conditions and treatment plans from caregivers, nurses and doctors. • Provided direct medical care to the patients in partnership with a multidisciplinary clinical team • CNA Team Lead, responsible for 12 team members. • Assisted patients in performing activities of daily living. • Obtained and documented patient vital signs for nursing staff and physicians. • Collect information about conditions and treatment plans from caregivers, nurses and doctors. • Provided direct medical care to the patients in partnership with a multidisciplinary clinical team