Shae Thomas
Program Facilitator at Catalyst Campus for Technology and Innovation- Claim this Profile
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English Native or bilingual proficiency
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ASL Limited working proficiency
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Bio
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Experience
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Program Facilitator
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Aug 2021 - Present
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Project Manager
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Jan 2019 - Aug 2021
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Campus Operations Specialist
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Jun 2018 - Jan 2019
A mix of concierge, event planning, project assistance/management, and administrative work for Catalyst Campus.
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University of Colorado Colorado Springs
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Higher Education
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700 & Above Employee
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Administrative Office Assistant
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Mar 2012 - Aug 2017
To support and aid 40 faculty members in general office and clerical duties, assist students with course/degree related questions, maintain filing systems, answer phones, mail room tasks, event planning, and office support. To support and aid 40 faculty members in general office and clerical duties, assist students with course/degree related questions, maintain filing systems, answer phones, mail room tasks, event planning, and office support.
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Pikes Peak Community College
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United States
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Higher Education
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1 - 100 Employee
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Campus Life Administrative Office Assistant
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Jan 2010 - Aug 2011
Student/faculty parking pass distribution, data entry, answering phones, front line questions, email, food pantry (management, stocking, distribution, and budget), filing, copying, and assisted in event planning (examples are “Pizza with the Prez” and PPCC Graduation Ceremony) Student/faculty parking pass distribution, data entry, answering phones, front line questions, email, food pantry (management, stocking, distribution, and budget), filing, copying, and assisted in event planning (examples are “Pizza with the Prez” and PPCC Graduation Ceremony)
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Financial Aid Assistant
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Nov 2008 - May 2009
Assist students in applying for and accepting financial aid packages, address front line questions regarding their financial aid, and help students enroll for classes. I compiled data and produced reports per request. I managed and facilitated the Welcome Desk where I greeted all visitors and helped with any questions, directed to the appropriate departments for further help, and escalated concerns appropriately. Assist students in applying for and accepting financial aid packages, address front line questions regarding their financial aid, and help students enroll for classes. I compiled data and produced reports per request. I managed and facilitated the Welcome Desk where I greeted all visitors and helped with any questions, directed to the appropriate departments for further help, and escalated concerns appropriately.
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Victoria's Secret
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United States
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Retail
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700 & Above Employee
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Co Manager
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Nov 2002 - Jul 2004
As co manager at Victoria's Secret I was in charge of hiring, scheduling, and co managing a team of 30 women. Sales (merchandise and credit cards), customer service, cashiering, stocking, and general upkeep were all included in the management role. I was the lead manager in sales and credit cards in the district (southern Colorado and New Mexico) for 11 months of my tenure. As co manager at Victoria's Secret I was in charge of hiring, scheduling, and co managing a team of 30 women. Sales (merchandise and credit cards), customer service, cashiering, stocking, and general upkeep were all included in the management role. I was the lead manager in sales and credit cards in the district (southern Colorado and New Mexico) for 11 months of my tenure.
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Checks Unlimited
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United States
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Telecommunications
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1 - 100 Employee
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Inbound Call Center Representative
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Feb 2001 - Aug 2002
I began as a customer service representative at checks unlimited where I handled inbound calls to order checks, check the status of orders, and resolve problems with orders. I was then promoted to the collections team to handle inbound calls regarding past due bills and to manage the collection of debts owed. I began as a customer service representative at checks unlimited where I handled inbound calls to order checks, check the status of orders, and resolve problems with orders. I was then promoted to the collections team to handle inbound calls regarding past due bills and to manage the collection of debts owed.
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Education
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University of Colorado Colorado Springs
Bachelor of Science (BS), Cell/Cellular and Molecular Biology -
Pikes Peak Community College
Associate of Arts (AA), Elementary Education and Teaching