Shady Yassin Yassin

Senior Telephone Operator at The American University in Cairo
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Contact Information
us****@****om
(386) 825-5501
Location
EG

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Bio

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Credentials

  • How to Keep High Performers Engaged
    LinkedIn
    Aug, 2022
    - Oct, 2024
  • Cybersecurity at Work
    LinkedIn
    Jun, 2022
    - Oct, 2024
  • How to Talk to Anyone (Blinkist Summary)
    LinkedIn
    Jun, 2022
    - Oct, 2024
  • IT Service Desk: Customer Service Fundamentals
    LinkedIn
    Sep, 2021
    - Oct, 2024
  • Setting Team and Employee Goals Using SMART Methodology
    LinkedIn
    Sep, 2021
    - Oct, 2024
  • Customer Service Using AI and Machine Learning
    LinkedIn
    Aug, 2021
    - Oct, 2024
  • Customer Service: Knowledge Management
    LinkedIn
    Aug, 2021
    - Oct, 2024
  • De-Escalating Conversations for Customer Service
    LinkedIn
    Aug, 2021
    - Oct, 2024
  • Interpersonal Communication
    LinkedIn
    Aug, 2021
    - Oct, 2024
  • Serving Customers Using Social Media
    LinkedIn
    Aug, 2021
    - Oct, 2024
  • Creating Positive Conversations with Challenging Customers
    LinkedIn
    Feb, 2021
    - Oct, 2024
  • Customer Service Foundations
    LinkedIn
    Feb, 2021
    - Oct, 2024
  • Customer Service Foundations
    LinkedIn
    Feb, 2021
    - Oct, 2024
  • Innovative Customer Service Techniques
    LinkedIn
    Feb, 2021
    - Oct, 2024
  • Listening to Customers
    LinkedIn
    Feb, 2021
    - Oct, 2024
  • Quality Standards in Customer Service
    LinkedIn
    Feb, 2021
    - Oct, 2024
  • Working with Upset Customers
    LinkedIn
    Feb, 2021
    - Oct, 2024

Experience

Education

  • Cairo University
    Bachelor's degree, Social Work

Community

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