Shady Hamed

Senior Drive/Walk test Engineer at Eventum IT Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Alexandria, Egypt, EG
Languages
  • English Professional working proficiency
  • German Limited working proficiency

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Experience

  • Eventum IT Solutions
    • Egypt
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Senior Drive/Walk test Engineer
      • Oct 2020 - Present

  • MAG Consulting
    • Canada
    • Telecommunications
    • 1 - 100 Employee
    • Drive Test Engineer
      • Nov 2018 - Oct 2020

      Collecting drive data from cellular sites and clusters, performing coverage analysis and contributing in optimizing indoor and outdoor cellular networks.

  • Xceed
    • Egypt
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Technical Customer Service Representative
      • Jul 2018 - Nov 2018

      Answering customers’ inquiries and providing rapid help related to their technical issues, in addition tohandling their complaints

  • CompuMe
    • Egypt
    • Retail
    • 100 - 200 Employee
    • Senior Engineer
      • Jul 2016 - Apr 2018

      Perform Software/Hardware Troubleshooting for all computers’ issues and diagnose all malfunctions, Following up with customers and Daily operations, Managing Inventory and contributing in IT projects’ implementations.

    • Maintenance Engineer
      • Jan 2014 - Jul 2016

      Dealing with all software issues of computers and diagnosis all malfunctions that are caused by customers or even hardware defects also handling all devices issues that is under warranty

  • Raya CX
    • Egypt
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Account Advisor
      • Apr 2012 - Dec 2013

      Providing technical support for Internet services, Land line services and IPTV services to offer Etisalat UAE customers highly proficient quick help and meet all customers demands.

  • Soulentic-Encon for Integrated solution Company
    • Trainee Engineer
      • Jun 2010 - Jul 2010

      •Basic safety rules.•Quality control.•PLC-programming.•Kit installation and testing.•Mechanical maintenance.•RFID-operation.

  • Egyptian Swedish Welding Electrodes Company
    • Trainee Engineer
      • Jun 2009 - Jul 2009

      •Basic safety rules.•Motor maintenance.•Power circuit’s maintenance.

  • Egyptian Petrochemical Company
    • Trainee Engineer
      • Aug 2008 - Sep 2008

      •Basic safety rules.•Electronic maintenance.•Mechanical maintenance.

Education

  • Arab Academy for Science, Technology and Maritime Transport
    Bachlor, Electronics & Communications
    2006 - 2011
  • Abassya military secondary school
    -

Community

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