Experience

Gills Fish And Chips

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Delivery Driver

  • Apr 2020 - Present



Tandoori International

• South Shields

• Business Development Executive

  • Mar 2019 - Apr 2020



Serco

• IT Services and IT Consulting
• 700 & Above Employee

• Careers Helpline Adviser

  • Feb 2019 - Mar 2019



PDF Utility Ltd.

• HR and Recruitment Manager

  • Dec 2018 - Feb 2019

  * Advertising vacancies using numerous avenues including social media.* Identifying candidates via recruitment and selection.* Organising and managing interviews.* recruiting apprentices through training providers.* Training apprentices.

• Lead Generator

  • Oct 2018 - Dec 2018

  * Cold calling businesses to generate leads for the procurement of energy.* Identifying current contractual obligations through questioning and dealing with objections.* Communicating key benefits of PDF utility and it's services. * Accummulating business and contract information by building rapport.* Negotiating using technical knowledge.* Seeking authorisation to retrieve energy rates by sending and receiving the letter of authority.



CAFE INDIA (SOUTH SHIELDS) LTD

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Waiter

  • Jul 2018 - Oct 2018



Abbeys Balti Hebburn Village

• Hebburn

• Supervisor

  • Apr 2012 - Jul 2018

  * Managing the shop and staff * Stock management * Dealing with customer orders face to face and via telephone * Cash handling * Recommending dishes to customers * Providing an exceptional standard of customer service by walking the extra mile * Ensuring Food Safety as well as Health and Safety * Managing deliveries, orders and following processes to ensure smooth running of the business during busy periods * Managing the shop and staff * Stock management * Dealing with customer orders face to face and via telephone * Cash handling * Recommending dishes to customers * Providing an exceptional standard of customer service by walking the extra mile * Ensuring Food Safety as well as Health and Safety * Managing deliveries, orders and following processes to ensure smooth running of the business during busy periods



Compact for Race Equality in South Tyneside (CREST)

• South Shields

• Information Advice and Guidance Support Worker

  • Jan 2014 - Apr 2016

  * Supporting Ethnic Minority Communities access mainstream support around Employment, Health, Housing, Training and Volunteering * Organising employment events and mini job fairs * Caseload management * Assessing and Action Planning * Providing support around CV writing, filling in applications, interview hints and tips * Referring clients to external partner organisations * Working to reduce barriers to employment * Recording and reporting all evidence * Managing targets around the 'Race for Jobs' Project * Providing Information Advice and Guidance Show less



Compact for Race Equality in South Tyneside (CREST)

• Interim Chief Executive Officer

  • Oct 2011 - Mar 2012

  * Managing the transition fund project * Managing staff * Devising a cultural awareness toolkit to promote race equality * Encouraging employers to recruit from ethnic minority communities by attending board meetings and maintaining a presence at a strategic level * Promoting the ethos and benefits of volunteering * Carrying out research and consultancy based activities to collate up to date information * Organising the Annual General Meeting and delivering previous and current achievements as well as future challenges. * Organising management committee and executive committee meetings. * Organising a Housing Forum in partnership with South Tyneside Homes. Show less



Abbeys Balti Hebburn Village

• Hennurn

• Supervisor

  • Mar 2011 - Oct 2011



Making Headway

• South Shields

• Employment Support Worker

  • Jan 2009 - Mar 2011

  * Supporting BME communities access mainstream training, education and emoloyment. * Full caseload management. * Set up a one stop shop with numerous services in attendance for BME communities. * Raising brand awareness by setting up referral schemes and relationships with training organisations, recruitment firms and welfare services. * Delivering CV workshops and employability training to job ready candidates. * Advocating clients and supporting with translation. * * Supporting BME communities access mainstream training, education and emoloyment. * Full caseload management. * Set up a one stop shop with numerous services in attendance for BME communities. * Raising brand awareness by setting up referral schemes and relationships with training organisations, recruitment firms and welfare services. * Delivering CV workshops and employability training to job ready candidates. * Advocating clients and supporting with translation. *



Compact for Race Equality in South Tyneside (CREST)

• Employment Initiative Co-ordinator

  • Mar 2007 - Jan 2009

• Employer Engagement Officer

  • Oct 2006 - Mar 2007

  * Promoting benefits of a diverse workforce to businesses. * Supporting businesses with diverse recruitment by providing relevant candidates from caseload.* Full Caseload Management including marketing, registration, assessing and action planning, dealing with barriers, providing information advice and guidance, providing pre and post employment support to ensure low levels of retention. * CV writing, application support, interview hints and tips. * Delivering Cultural Awareness Training to businesses within the public sector. * Attending Management Committee Meetings and taking minutes. Show less



Abbeys Balti Spice for You

• South Shields

• Supervisor

  • Apr 2006 - Oct 2006



South Tyneside Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Housing Officer/Youth Offending Case Worker

  • Jan 2005 - Mar 2006



HM Revenue & Customs

• United Kingdom
• Government Administration
• 700 & Above Employee

• Contact Centre Advisor

  • Nov 2003 - Jan 2005



Tandoori Internationale

• South Shields

• Waiter

  • Aug 2001 - Nov 2003