Shadrick Wynn

Desktop Support Analyst at Administrative Office of the Courts, Arkansas
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Credentials

  • Assured Compliance Assessment Solution
    Defense Information Systems Agency
    Jun, 2020
    - Nov, 2024
  • CompTIA Security ce
    CompTIA
    Sep, 2018
    - Nov, 2024

Experience

    • Desktop Support Analyst
      • Sep 2022 - Present

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • System Analyst
      • Jul 2021 - Present

    • United States
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Service Desk Technician - Remote
      • May 2021 - Oct 2021

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Site Point of Contact
      • Oct 2020 - May 2021

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Configuration Manager
      • Jan 2020 - Aug 2020

      Ensures configuration of mission systems, documents and updates local software and hardware baselines for unclassified and classified systems, and ensures the respective program office has current software and hardware baselines for all systems; provides configuration management plan for Air Force Worldwide Communications Systems (AF JWICS) Enterprise Network, Distributed Grounds System (DGS) and Remotely Piloted Aircraft (RPA) Ensures configuration of mission systems, documents and updates local software and hardware baselines for unclassified and classified systems, and ensures the respective program office has current software and hardware baselines for all systems; provides configuration management plan for Air Force Worldwide Communications Systems (AF JWICS) Enterprise Network, Distributed Grounds System (DGS) and Remotely Piloted Aircraft (RPA)

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Patriot Excalibur On Site Technician
      • May 2019 - Jan 2020

      Provide dedicated on site support for customized applications, interfaces, and system adminstration requested by Major Commands (MAJCOMS) and other applications that externally interact with PEX software suite to support local mission requirements Provide dedicated on site support for customized applications, interfaces, and system adminstration requested by Major Commands (MAJCOMS) and other applications that externally interact with PEX software suite to support local mission requirements

    • IT Services and IT Consulting
    • 700 & Above Employee
    • Windows System Administrator
      • Aug 2016 - Jan 2020

    • United States
    • Defense & Space
    • 700 & Above Employee
    • System Administrator/Service Desk
      • Nov 2015 - Aug 2016

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • SAN Administrator
      • Aug 2015 - Oct 2015

      New User Account creation/Server Management/SAN Administration and Maintenance New User Account creation/Server Management/SAN Administration and Maintenance

    • Desktop Support Analyst
      • Feb 2014 - Aug 2015

    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Superintendent, Group Knowledge Operations and Client Support
      • 1992 - Nov 2013

Education

  • Troy University
    Multi/Interdisciplinary Studies
    2016 - 2020
  • Northwest Florida State College
    Information Technology
    2009 - 2011
  • University of Arkansas at Monticello
    Music; Theater, Psychology
    1985 - 1988
  • Dollarway High School

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