Experience

Maker Bhavan Foundation

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Administration Manager and EA to the CEO

  • Jan 2023 - Mar 2023

  Mumbai, Maharashtra, India As an Admin Manager & Executive Assistant, I provided comprehensive administrative support to the CEO, including proactively organizing and coordinating the CEO's daily calendar, managing travel arrangements, tracking expenses, and handling individualized correspondence. I also received and triaged incoming written communications and managed organizational communication and logistics for key internal events. In addition to this, I provided administrative support to other Executive Team… Show more As an Admin Manager & Executive Assistant, I provided comprehensive administrative support to the CEO, including proactively organizing and coordinating the CEO's daily calendar, managing travel arrangements, tracking expenses, and handling individualized correspondence. I also received and triaged incoming written communications and managed organizational communication and logistics for key internal events. In addition to this, I provided administrative support to other Executive Team members, managed main office vendors, maintained and updated office phone lists and email distribution lists, and supported other functional areas and members of the organization's leadership team with special projects as needed. I also helped in logistics, vendor management, and other tasks during events and maintained daily accounts, tracked donations, and sent receipts to donors of the Foundation. Overall, I supported all the programs of the Foundation as and when required. Some of my key achievements in this role include streamlining the CEO's calendar to increase efficiency and productivity, developing a standardized expense tracking system, and improving communication and coordination for internal events. I also implemented a more efficient system for maintaining office phone lists and email distribution lists, resulting in improved communication within the organization. Additionally, I contributed to the success of fundraising efforts by ensuring timely receipt and acknowledgment of donations Show less



KD Panels (Keding Enterprises Co., Ltd.)

• Taiwan
• Wholesale Building Materials
• 1 - 100 Employee

• Administrative Assistant

  • Jan 2022 - Dec 2022

  Mumbai, Maharashtra, India As an Administrative Assistant, I took charge of managing the office operations by organizing and maintaining files, preparing documents, and scheduling appointments. I also played a crucial role in handling sales order processes by creating and processing sales orders, monitoring inventory levels, and ensuring timely delivery to customers. My exceptional customer service skills enabled me to respond promptly to customer inquiries and concerns, which resulted in a high level of customer… Show more As an Administrative Assistant, I took charge of managing the office operations by organizing and maintaining files, preparing documents, and scheduling appointments. I also played a crucial role in handling sales order processes by creating and processing sales orders, monitoring inventory levels, and ensuring timely delivery to customers. My exceptional customer service skills enabled me to respond promptly to customer inquiries and concerns, which resulted in a high level of customer satisfaction. I also assisted with personnel recruitment by conducting initial screenings and scheduling interviews, which resulted in the successful hiring of qualified candidates for the organization. Furthermore, I carried out any other duties assigned by the head of department, including preparing reports, managing databases, and coordinating meetings. I demonstrated a high level of professionalism and accountability in all my responsibilities, which earned me recognition as an efficient and effective team player. Some of my key achievements include: Streamlining the sales order process by implementing a new tracking system, resulting in an increase in on-time delivery to customers. Developing and implementing a customer feedback mechanism, which helped to identify and address customer pain points, resulting in an increase in customer satisfaction. Revamping the recruitment process by introducing a candidate assessment tool, which improved the quality of candidates hired. Assisting in the implementation of a new database system, resulting in an increase in efficiency in managing data. Overall, my expertise in administrative support, sales order processes, customer service, and personnel recruitment, combined with my accomplishments, make me a valuable asset to any organization. Show less



Rolextins & Metal Works

• Account Manager

  • May 2020 - Dec 2021

  South Mumbai, Maharashtra, India As an experienced Sales and Accounts Executive, my responsibilities have included handling counter sales and responding to customer inquiries via email and phone. I effectively manage stock levels and maintain communication with the production unit to ensure timely and accurate delivery of products. I am proficient in making sales bills for customers and tracking the dispatch of products for transportation. In addition, I have experience in maintaining proper accounts in Tally and… Show more As an experienced Sales and Accounts Executive, my responsibilities have included handling counter sales and responding to customer inquiries via email and phone. I effectively manage stock levels and maintain communication with the production unit to ensure timely and accurate delivery of products. I am proficient in making sales bills for customers and tracking the dispatch of products for transportation. In addition, I have experience in maintaining proper accounts in Tally and assisting the CA with GST filing. My skills also extend to managing online websites and marketing, which has contributed to increased brand visibility and sales growth. Overall, I am a highly organized and efficient professional with a strong track record of delivering exceptional customer service and driving business success. Show less



ACF Tourism

• India
• Individual and Family Services
• 1 - 100 Employee

• Visa Consultant

  • Mar 2017 - Jan 2020

  South Mumbai, Maharashtra, India As a skilled professional in visa documentation, I have extensive experience in handling all aspects of visa processing, from document preparation to submission to the consulate. My responsibilities here included managing all documentations and ensuring that they meet the requirements of the visa process. In addition to my visa documentation expertise, I also possess strong skills in Photoshop, which I use to create and edit images and documents related to visa applications. I work… Show more As a skilled professional in visa documentation, I have extensive experience in handling all aspects of visa processing, from document preparation to submission to the consulate. My responsibilities here included managing all documentations and ensuring that they meet the requirements of the visa process. In addition to my visa documentation expertise, I also possess strong skills in Photoshop, which I use to create and edit images and documents related to visa applications. I work meticulously to ensure that all visa applications are thoroughly checked before submission to the consulate. I am also experienced in making manifests and preparing visa forms, ensuring that all details are accurately captured and submitted on time. My attention to detail, combined with my ability to work efficiently and effectively, has led to successful visa processing outcomes for numerous clients. Overall, I am a results-driven professional with a proven track record of delivering high-quality visa processing services. My ability to handle all aspects of the visa process, including document preparation, group checking, manifest creation, and visa form preparation, has led to successful visa outcomes for a variety of clients. Show less



Star Turtle Tours

• Travel Consultant

  • Feb 2016 - Jan 2017

  Virar, Maharashtra, India As a travel services professional, I have gained extensive experience in providing a wide range of travel-related services to customers. My expertise included air ticketing and visa arrangements, as well as rail ticketing and hotel booking. I organized numerous pilgrimage tours both within and outside of India, ensuring that customers have a meaningful and enjoyable experience. I also assisted customers with selecting the best holiday packages that meet their needs, preferences, and… Show more As a travel services professional, I have gained extensive experience in providing a wide range of travel-related services to customers. My expertise included air ticketing and visa arrangements, as well as rail ticketing and hotel booking. I organized numerous pilgrimage tours both within and outside of India, ensuring that customers have a meaningful and enjoyable experience. I also assisted customers with selecting the best holiday packages that meet their needs, preferences, and budgets, and provided them with expert guidance and advice throughout their travels. Additionally, I have successfully managed cab service, ensuring the safe an timely transportation of passengers. Show less



J.M.Constructions

• Site Project Manager

  • Nov 2012 - Dec 2015

  Mumbai, Maharashtra, India Working as a Site Supervisor, I have a proven track record of overseeing all aspects of construction projects, from inception to completion. I excel at managing human resources, including selecting, training, scheduling, and counseling labor to meet objectives. I effectively communicate job expectations to workers and monitor their contributions, recommending compensation as necessary. I manage sub-contractors, implementing production quality and customer service standards while… Show more Working as a Site Supervisor, I have a proven track record of overseeing all aspects of construction projects, from inception to completion. I excel at managing human resources, including selecting, training, scheduling, and counseling labor to meet objectives. I effectively communicate job expectations to workers and monitor their contributions, recommending compensation as necessary. I manage sub-contractors, implementing production quality and customer service standards while monitoring project expenditures and resources required. I establish proper protocols and manage resource allocation to ensure timely completion of projects while maintaining safety and security. My expertise includes resolving design issues and obtaining approval from the buyer while maintaining a safe and healthy environment. I am results-driven and have delivered numerous complex construction projects within budget, on time, and to the highest quality standards. Show less



A.M.Hasanali & Sons

• Sales Coordinator

  • Jan 2011 - Oct 2012

  South Mumbai, Maharashtra, India While providing administrative assistance to the sales team, I managed phone calls, emails, and appointments related to sales concerns. I also created and managed quotations for 7 and 5-star hotels, as well as leading government institutes. I successfully managed sales contracts for various hotels and firms, ensuring timely and accurate delivery of products and services. Additionally, I maintained inventory of sales materials and supplies, managed shipping of materials required for various… Show more While providing administrative assistance to the sales team, I managed phone calls, emails, and appointments related to sales concerns. I also created and managed quotations for 7 and 5-star hotels, as well as leading government institutes. I successfully managed sales contracts for various hotels and firms, ensuring timely and accurate delivery of products and services. Additionally, I maintained inventory of sales materials and supplies, managed shipping of materials required for various government and non-government tenders, and conducted online/offline tender filling. During my tenure, I undertook field trips to ensure the successful completion of tenders, worked under pressure within rainy seasons to fulfill tenders for safety products, and managed the supply of safety products to various leading construction companies. Working with reputed companies like Hindustan Unilever, Cadbury, Dabur, and WIPRO, I gained valuable experience and expertise in sales and business development. My key achievements include successfully managing the sales contracts for leading hotels and firms, streamlining inventory management processes, and fulfilling tenders for safety products during the rainy season. I developed strong relationships with key stakeholders and customers, leading to repeat business and referrals, while maintaining a high level of customer satisfaction through effective communication and attention to detail. Show less