IT System Administrator

• Nov 2013 - Present

Handling Complete IT Server / Network Infrastructure- In which includes various blade serves and System servers (MS Exchange 2010 – 2 hub cache and 2 mail box, Active directory Structure – parent and 2 child domain, Symantec Backup solutions, download server, web server and SUNSTORAGE SYSTEM- CREATING LUN ASSIGN DRIVE STORAGE ETC, Virtual Infrastructure includes VM WARE 3.5 infrastructure – 500+ students VM machines etc. In Network Includes Cisco Network- Creating VLAN, handling complete switches include core switches and maintain the complete connectivity, also handle Fortigate 300c firewall-creating, assigning various policies and maintain the internet, Aruba Wireless controller use to monitor the complete wireless infrastructure of campus and Avaya telephony 6.0 Also handling miscellaneous tasks its include Attendance system server and CCTV camera monitoring system and technical support Tasks. Show less

IT technical support Representative & Site Engineer

• Apr 2008 - Oct 2013

Managing & troubleshooting complete Active Directory for Head Office and Rimal (SHIIK) Hotel & Resorts. And Monitoring ISA 2004 and managing the policies in it . Administrating Exchange server & providing full exchange support to end users. Core Member of the implementation Team OF Symantec Backup EXE 2010 and managing it at head office and site office. And also implement the KARIO firewall at the site office to manage the network traffic. Managing & troubleshooting complete Active Directory for Head Office and Rimal (SHIIK) Hotel & Resorts. And Monitoring ISA 2004 and managing the policies in it . Administrating Exchange server & providing full exchange support to end users. Core Member of the implementation Team OF Symantec Backup EXE 2010 and managing it at head office and site office. And also implement the KARIO firewall at the site office to manage the network traffic.

Site Engineer

• Apr 2008 - Oct 2013

for Movenpick Hotel, Shiik Hotel, C Club. (Full Time) Handling Complete CISCO Network Infrastructure of Site for Creating Vlan and maintaing using Secured Protocoles on switches and maintaining core switches and edge switches. Maintaning IP telephony and Analog telehony with help of CIsco call Manager and also defining the bandwidth limitaton on port and assinging the internet speed and creating Dynamic IP from the switch DHCP pool. Managing & troubleshooting complete Active Directory for Head Office and Rimal (SHIIK) Hotel & Resorts. And Monitoring ISA 2004 and managing the policies in it . Administrating Exchange server & providing full exchange support to end users. Core Member of the implementation Team OF Symantec Backup EXE 2010 and managing it at head office and site office. And also implement the KARIO firewall at the site office to manage the network traffic. Providing 1st line support for Movenpick Hotel & Resort, Shiik hotel & Resort, C Club health Center, Argana Hotel & Resort Providing 1st line Support for Onity Lock system, Material Control System, Signage System & Prologic Application. Configuring Tape Autoloader. Troubleshooting all kinds of PCs, Printer, Plotters and other Hardware Peripherals. Administrating Wireless network including communication of mobile phones with PCs. Providing efficient technical support for end users. Show less

IT technical support Representative

• Mar 2006 - Apr 2008

Worked as a member of Installation team to deploy complete new setup including switches, servers, clients PCs, printers, security systems at the new Campus Establishment in Mishref. Provided technical support to 650 PCs & 50 HP printers. Software deployment through Microsoft Emporium Server. Installed windows based and Linux based OS on IBM PCs & Laptop T30‐ 60, – R52 Networking Interoperability for creating connection using software and hardware. Gained the knowledge of LAN, Vlan, MsExchange 2003 And Remote access and ISA 2004. Worked on Wireless Access Device Cisco 1200 WIP and Cisco Catalyst Switch layer 3 series. Show less

Technical Support Representative

• Mar 2006 - Apr 2008

Worked as a member of Installation team to deploy complete new setup including switches, servers, clients PCs, printers, security systems at the new Campus Establishment in Mishref. Provided technical support to 650 PCs & 50 HP printers. Software deployment through Microsoft Emporium Server. Installed windows based and Linux based OS on IBM PCs & Laptop T30- 60, – R52 Networking Interoperability for creating connection using software and hardware. Gained the knowledge of LAN, Vlan, MsExchange 2003 And Remote access and ISA 2004. Worked on Wireless Access Device Cisco 1200 WIP and Cisco Catalyst Switch 4560 Series. Show less

Technical Support Engineer

• Mar 2005 - Feb 2006

Provided efficient network, system & technical support to users. Installed& troubleshoot various software’s & hardware peripherals. Configured Mobile Communication with PCs & also configured GPRS, Edge, GPS Devices Managed converting Audio/Video Files for I‐Pod Creative & Others Hand-held Multimedia Devices. Computer Peripherals Fixing‐n‐Troubleshooting Installed windows OS with all the required software’s, on client PCs, whenever required. Provided efficient network, system & technical support to users. Installed& troubleshoot various software’s & hardware peripherals. Configured Mobile Communication with PCs & also configured GPRS, Edge, GPS Devices Managed converting Audio/Video Files for I‐Pod Creative & Others Hand-held Multimedia Devices. Computer Peripherals Fixing‐n‐Troubleshooting Installed windows OS with all the required software’s, on client PCs, whenever required.

Network Engineer

• Jul 2003 - Jun 2004

System Engineer

• Dec 2002 - Jun 2003