Experience

Millennial Specialty Insurance

• United States
• Insurance
• 100 - 200 Employee

• Associate Software Developer

  • Feb 2022 - Present



Apex Systems

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• IT Support Specialist

  • Feb 2021 - Mar 2022

  • Oversee the daily performance of computer systems. • Answer user inquiries regarding computer software or hardware operation to resolve problems. • Enter commands and observe system functioning to verify correct operations and detect errors. • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or… Show more • Oversee the daily performance of computer systems. • Answer user inquiries regarding computer software or hardware operation to resolve problems. • Enter commands and observe system functioning to verify correct operations and detect errors. • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. • Refer major hardware or software problems or defective products to vendors or technicians for service. Show less • Oversee the daily performance of computer systems. • Answer user inquiries regarding computer software or hardware operation to resolve problems. • Enter commands and observe system functioning to verify correct operations and detect errors. • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or… Show more • Oversee the daily performance of computer systems. • Answer user inquiries regarding computer software or hardware operation to resolve problems. • Enter commands and observe system functioning to verify correct operations and detect errors. • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. • Refer major hardware or software problems or defective products to vendors or technicians for service. Show less



Moffitt Cancer Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Communications Liaison

  • Aug 2019 - Nov 2020

  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. • Transmit information or documents to patients, using computer, mail, or facsimile machine. • Hear and resolve complaints from the patients and their caregivers. • Provide information about establishment, employees within the organization, or services provided. • Answer user inquiries regarding computer software or hardware operation to resolve… Show more • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. • Transmit information or documents to patients, using computer, mail, or facsimile machine. • Hear and resolve complaints from the patients and their caregivers. • Provide information about establishment, employees within the organization, or services provided. • Answer user inquiries regarding computer software or hardware operation to resolve problems pertaining to telemetry visits. Show less • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. • Transmit information or documents to patients, using computer, mail, or facsimile machine. • Hear and resolve complaints from the patients and their caregivers. • Provide information about establishment, employees within the organization, or services provided. • Answer user inquiries regarding computer software or hardware operation to resolve… Show more • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. • Transmit information or documents to patients, using computer, mail, or facsimile machine. • Hear and resolve complaints from the patients and their caregivers. • Provide information about establishment, employees within the organization, or services provided. • Answer user inquiries regarding computer software or hardware operation to resolve problems pertaining to telemetry visits. Show less



Two Maids & A Mop

• United States
• Consumer Services
• 1 - 100 Employee

• Training Manager

  • Jan 2018 - Aug 2019

• Office Manager/Technical Support

  • Jan 2018 - Aug 2019

  • Provide operational management to include day-to-day operation, maintenance and problem resolution of all computer systems and client/employee problems/conflicts. • Install, configure, test, monitor, maintain, and troubleshoot hardware/software problems, and peripheral devices. • Document all pertinent end-user information, including name, contact details, and nature of problem or issue. • Assist in preparation, maintenance, and protocol for monitoring PC performance and provide… Show more • Provide operational management to include day-to-day operation, maintenance and problem resolution of all computer systems and client/employee problems/conflicts. • Install, configure, test, monitor, maintain, and troubleshoot hardware/software problems, and peripheral devices. • Document all pertinent end-user information, including name, contact details, and nature of problem or issue. • Assist in preparation, maintenance, and protocol for monitoring PC performance and provide relevant statistics and reports. • Quality test software to aid in the improvement of company website.