Sebastián Gutiérrez

IT Manager at MGA
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Barcelona Metropolitan Area, ES
Languages
  • Español Native or bilingual proficiency
  • Catalán Native or bilingual proficiency
  • Inglés Professional working proficiency

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Credentials

  • SC-900: Microsoft Security, Compliance, and Identity Fundamentals
    Microsoft
    Apr, 2022
    - Nov, 2024
  • AZ-900: Microsoft Azure Fundamentals
    Microsoft
    Jun, 2021
    - Nov, 2024
  • English Language Immersion Course
    Universidad Internacional Menéndez Pelayo
    Dec, 2020
    - Nov, 2024
  • MS-500: Microsoft 365 Security Administration
    Microsoft
    Oct, 2022
    - Nov, 2024
  • SC-300: Microsoft Identity and Access Administrator
    Microsoft
    Aug, 2022
    - Nov, 2024
  • Android Enterprise Professional
    Android
    Jun, 2022
    - Nov, 2024
  • Android Enterprise Associate
    Android
    May, 2022
    - Nov, 2024

Experience

  • MGA
    • Spain
    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • IT Manager
      • Nov 2022 - Present

      - Propose and manage new ideas/projects/technologies, ensuring their maintenance, promoted by the same IT department or by other departments. - Manage the resolution of computer incidents through the Jira ticketing tool. - Manage and maintain the entire infrastructure of servers, Windows, Mac and devices managed by Intune. - Responsible for applying the optimal cybersecurity protocols in the company's systems. - Ensure the availability of the backup contingency plan, as well as the necessary resources for it. - Ensure the proper functioning and use of the ERP infrastructure (SAP) and other internal applications. - Keep software licenses updated, as well as ensure their renewal and updating. - Continuous documentation of all processes carried out by the department. - Define and execute the budget of the IT department. - Promote and execute actions to guarantee the constant evolution of computer systems in accordance with new technologies. - Ensure the proper functioning of LAN / WAN connectivity, printing infrastructure, IP telephony and all required HW and SW accessories. - Manage communication between the technology area and the business areas. - Organize the human resources of the IT department, defining roles and selecting people for the development of functions. - Ensure maintenance of user assignment (registration/deregistration) and permissions. - Management and negotiation with suppliers. Show less

  • Offshore Tech
    • Spain
    • Telecommunications
    • 1 - 100 Employee
    • Cloud Support
      • Jan 2022 - Nov 2022

      Cloud Support, working with these technologies: Microsoft 365 Google WorkSpace VMware Workspace ONE Cloud Support, working with these technologies: Microsoft 365 Google WorkSpace VMware Workspace ONE

  • MGA
    • Spain
    • Gambling Facilities and Casinos
    • 1 - 100 Employee
    • IT Helpdesk
      • Sep 2018 - Jan 2022

      - Administration, distribution of requests/incidents - Computer inventory management - Mobile management/support (smartphones, tablets...) - Printer management/support - Daily review of virtual and physical server backups - Level 1 support to GoldenPark gambling saloons - Microcomputing tasks - Internal telephony management - Market control and management to analyze computer purchases - LAN and WIFI administration - Administration, distribution of requests/incidents - Computer inventory management - Mobile management/support (smartphones, tablets...) - Printer management/support - Daily review of virtual and physical server backups - Level 1 support to GoldenPark gambling saloons - Microcomputing tasks - Internal telephony management - Market control and management to analyze computer purchases - LAN and WIFI administration

  • PS VozTelecom Cerdanyola
    • Spain
    • Telecommunications
    • 1 - 100 Employee
    • Helpdesk
      • 2015 - Sep 2018

      - Customer loyalty and after-sales support - Customer service to SMEs - Direct contact with customer to configure the VozTelecom telephone system - Solve incidents with a platform developed by VozTelecom - Customer loyalty and after-sales support - Customer service to SMEs - Direct contact with customer to configure the VozTelecom telephone system - Solve incidents with a platform developed by VozTelecom

Education

  • INS LA FERRERIA
    Certificate of Higher Education (HNC), Systems Administration and Networks
    2016 - 2018
  • INS LA FERRERIA
    Vocational Education and Training (VET), Microcomputer Systems and Networks
    2013 - 2015

Community

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