Sarah Fay

Senior Analyst at Guild Education
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Contact Information
us****@****om
(386) 825-5501
Location
Denver Metropolitan Area

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Credentials

  • Introduction to Spark SQL and DataFrames
    LinkedIn
    Jul, 2019
    - Nov, 2024

Experience

    • United States
    • Education
    • 700 & Above Employee
    • Senior Analyst
      • Apr 2022 - Present

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Data Analyst 3
      • Sep 2020 - Mar 2022

      * Creating a customer sensitivity metric to help determine optimal scheduling of maintenance events in order to improve tNPS and rNPS * Conduct and present analyses to VP of Operations on the effects pilot programs in customer care have on tNPS and rNPS scores; analyses result in recommendations to stakeholders that improve tNPS and rNPS * Creating a customer sensitivity metric to help determine optimal scheduling of maintenance events in order to improve tNPS and rNPS * Conduct and present analyses to VP of Operations on the effects pilot programs in customer care have on tNPS and rNPS scores; analyses result in recommendations to stakeholders that improve tNPS and rNPS

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Data Scientist
      • Jan 2019 - Aug 2020

      * Provide insights on how new data sources, predictive model building platforms, and sophisticated machine learning techniques can improve current models in order to drive activations in marketing campaigns * Built and deployed a model that predicted which subscribers to target for a Refer a Friend direct mail campaign resulting in 1,607 activations *Rebuilt an in-house risk model using an external data set and secured funds to acquire the external data set after presenting financial justification to Chief Marketing Officer and Marketing Leadership Team *Presented “How Does the Marketing Analytics Team Evaluate External Data Sources?” to Marketing Department and Dish TV Executive VP Show less

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Data Analyst Consultant
      • May 2018 - Oct 2018

      * Served as the primary contact for my client, a multinational cybersecurity software company, for whom I spearheaded the execution of two projects: * Determined skills most prevalent in CISO(Chief Information Security Officer) job ads and resumes using Python and identified trends that informed my client about skill gaps between what employers request in job ads and what employees emphasize in resumes. * Used an NLTK pre-trained model to assign sentiment to structured and unstructured text data, and then applied machine learning and natural language processing techniques to determine the phrases most associated with each sentiment; my results answered business questions that my client had surrounding the opinions of his product’s users. * Created and presented talks on ‘Intro to Python’, and ‘Machine Learning Algorithms’ at two Major Learning Workshops. *Created and presented a talk on 'Presentation Skills' to the entire company. Show less

  • Wyzant
    • Greater Denver Area
    • Mathematics Tutor
      • Mar 2017 - Oct 2018

      I have fun tutoring high school mathematics students in Algebra II, Pre-Calculus, SAT/ACT Prep and AP Calculus AB classes while instilling in them a belief in their own abilities to handle difficult mathematical tasks. I have fun tutoring high school mathematics students in Algebra II, Pre-Calculus, SAT/ACT Prep and AP Calculus AB classes while instilling in them a belief in their own abilities to handle difficult mathematical tasks.

  • Galvanize Inc
    • Denver, CO
    • Data Science Immersive Student at Galvanize
      • Oct 2017 - Feb 2018

      During the three month Galvanize Data Science Immersive program, I learned how to apply advanced machine learning, statistical methods, and big data analysis techniques to make inferences and predictions from real world datasets. During the three month Galvanize Data Science Immersive program, I learned how to apply advanced machine learning, statistical methods, and big data analysis techniques to make inferences and predictions from real world datasets.

    • High School Mathematics Teacher
      • Jan 2014 - Jun 2017

      As an AP Calculus AB teacher, I constructed a student-centered curriculum for students looking to develop concepts and excel on the AP exam. I also taught all five levels of the Interactive Mathematics Program that focuses on complex problem solving. As an AP Calculus AB teacher, I constructed a student-centered curriculum for students looking to develop concepts and excel on the AP exam. I also taught all five levels of the Interactive Mathematics Program that focuses on complex problem solving.

    • High School Mathematics Teacher
      • Aug 2013 - Nov 2013

      I designed a curriculum and interim assessments for both Algebra I and Algebra II that were guided by Common Core and Colorado State Standards. I designed a curriculum and interim assessments for both Algebra I and Algebra II that were guided by Common Core and Colorado State Standards.

    • High School Mathematics Teacher
      • Sep 2009 - Jun 2013

      As an 11th Grade Algebra II Portfolio Teacher, I created a curriculum that met Common Core and New York State Standards and centered on five major projects in which students used real life data to justify and give meaning to their experiences, culminating in their individual portfolio power point presentations to the math department. As a 9th Grade Algebra I teacher, I developed a differentiated curriculum for students of all levels using standards based grading, achieving a 100% passing rate for the Algebra I Regents exam in June 2013. Show less

    • High School Mathematics Teacher
      • Sep 2008 - Jun 2009

      As a 9th and 10th grade Algebra I teacher, I developed and taught a curriculum for students with an emphasis on problem solving by implementing a problem solving routine that assisted students in developing their quantitative reasoning. As a 9th and 10th grade Algebra I teacher, I developed and taught a curriculum for students with an emphasis on problem solving by implementing a problem solving routine that assisted students in developing their quantitative reasoning.

Education

  • Galvanize Inc
    Data Science
    2017 - 2018
  • Bard College
    Master of Arts in Teaching, Secondary Mathematics
    2007 - 2008
  • Emory University
    Bachelor of Arts, Mathematics and Sociology
    2003 - 2007

Community

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