Experience

Army of Bees

• United States
• Software Development
• 1 - 100 Employee

• Partner

  • Jan 2019 - Present

  We're a user focused digital design and development agency, using a wide range of tools to help a wide range of clients bring their visions to life. We help at all stages of the process including:- Initial product strategy and market research- User experience research- SEO audit and reputation discovery- Wireframing- Visual design- Back-end application development- Front-end website development- Mobile development- CMS integrations- Maintenance and ongoing feature developmentI wear many hats in service of the business and our clients, and generally oversee and contribute to operations, projects, financials, and development.



Farley Technology LLC

• Owner

  • Oct 2015 - Present

  I have worked with several companies on a contractual basis, offering assistance with Product Development, Project Management, and Business Analysis. I work with clients large and small from everywhere around the world to bring ideas to reality.A few of the companies and projects I have worked with:Army of Bees- Implemented project management tools and practices- Recruited and hired new employees and contractors- Strategized and Implemented business best practices (employee development, customer success, accounting, sales, etc)- Developed custom WordPress back-ends- Developed reporting and client engagement strategiesCloudQuant- Used business intelligence and analytic services (such as PowerBI, Google Analytics, and Data Studio) to detect trends and measure impact- Created product development roadmap and organized phased development- Assisted with management and design/marketing improvements of blog- Facilitated platform integration with a number of different services- Setup CRM and assisted with toolset integration- Developed and tested email campaigns and customer life cycle touch points- Managed SEO audit and implemented marketing strategies- Designed feature implementationMapLarge- Created and executed manual and automated test plans using LeapTest, RainforestQA, and a custom test platform built atop Selenium- Created user and marketing guides for enterprise clients- Managed issue trackingMighway (thl) - Created user stories- Built roadmap- Identified functional, technical, and business requirements- Designed wire-frames and mock-ups for feature development- Assisted with implementation of development processes for a new team- Managed JIRA flow- Managed QA process- Identified and worked with strategic partners to enhance end user value- Designed adminAppsMav- Comprehensive testing- Competitive comparisons- Identified feature gaps- Product recommendations- Product design



NCR Corporation

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Project/Product Manager

  • May 2012 - Dec 2014

  I assisted in a number of projects and products, particularly in the Aloha Online division which develops mobile and web ordering solutions for hospitality clients. I served in both Product Management and Project Management roles, as well as occasionally performing functions such as coordinating and implementing sales presentations, providing technical guidance to outside teams looking to integrate, product support, client satisfaction, and product testing. I worked with a number of clients and was the primary technical Project Manager for Chick-fil-A's mobile and web solutions. We implemented cutting edge technology and unique solutions to an eager market. I played a key role in developing and releasing multi-million dollar projects to a nationwide audience who received them well. Day to day tasks included:Product Management- User story creation- Requirements gathering- Development roadblock demolition- SCRUM ceremony direction- User acceptance testing- Wireframe and Mockup creation- Research of competitors and new product additions- Roadmap planning- Documentation development- Release supportProject Management (primarily with Chick-fil-A)- Requirements gathering- Client support- Client training- Client communication- Maintaining configuration- QBR development- Budget management- Release planning- Resource management- Strategic partner alignment and coordination- Deployment strategy



Enterprise Rent-A-Car

• United States
• Real Estate

• Branch Manager

  • Jun 2009 - May 2012

  I successfully moved through Enterprise's Management training program geared toward sales, operational management, customer service, and growth. I served several branches in the Gwinnett area where I was quickly promoted and tracked at or near the top of corporate measurements. I drove growth and excellent customer service wherever I went, culminating in 100%+ revenue and fleet size growth in my final year. I worked with and developed several other employees who went on to be promoted to other branches within the company. Day to day tasks included:- Employee development and training- Direction of daily operations- Canvasing the area for potential growth opportunities- Driving sales and customer service efforts- Fulfilling reservations- Promoting in the area- Managing fleet mix and movement- Collecting from delinquent accounts