Experience

Moka

• United States
• Mental Health Care
• 100 - 200 Employee

• Customer Relations And Operations Specialist

  • Jul 2023 - Present

  Levent İstanbul, Turkey

• Sales Support Specialist

  • Feb 2023 - Jun 2023

  Levent İstanbul Turkey



Doğan Yayınları

• Türkiye
• Book and Periodical Publishing
• 1 - 100 Employee

• Sales Support Specialist

  • Oct 2021 - Feb 2023

  Sisli, Istanbul, Turkey *Entering book,magazine orders into the system *Organizing fair orders * Using Excel actively *Notifying suppliers of price changes *Stock control of products *Prepare daily,weekly,monthly reports *Checking issued invoices * Profit and loss analysis *Supporting all pre-sales and post-sales processes



Mobiltek İletişim

• Türkiye
• Telecommunications
• 1 - 100 Employee

• Sales Support Specialist

  • Aug 2015 - Dec 2018

  Bahçelievler, Istanbul, Turkey *To deal with the complaints and requests of Türk Telekom communication centers. *To prepare daily analyses to increase the efficiency of the dealer. *To ensure the follow-up of the paperwork process. *To prepare a report by calculating all dealer-based target rates at the end of the day and the end of the month. * To follow and control all transactions before and after sales.



Turkcell Global Bilgi

• Türkiye
• Telecommunications
• 700 & Above Employee

• Customer Relations Specialist

  • Nov 2007 - Apr 2015

  Umraniye, Istanbul, Turkey *Meeting customer requests and complaints *To Work solution-oriented together with process teams in order to reduce systemic errors to a minimum rate *To prepare daily,weekly,monthly report *analyzing about campaigns,products and services for customer satisfaction. *To support in all paperwork processes.