Experience

GMP Securities

• Financial Services
• 1 - 100 Employee

• Manager Registered Products & Tax Reporting

  • Sep 2004 - Feb 2012

  Toronto, Ontario Set up Registered Products department which handled administration and Tax reporting for RRSP, RRIF,RESP,TFSA Estates and locked-in plans. Work closely with Regulators; Trustee, CRA Provinces, Compliance on legislative matters ensuring that policies and procedures remained compliant. Key contact person in audits of area by CRA, HRDC, Trustee and internal and external auditors. Service focused with strength in relationship management, organizational, multi tasking and a strong work ethic… Show more Set up Registered Products department which handled administration and Tax reporting for RRSP, RRIF,RESP,TFSA Estates and locked-in plans. Work closely with Regulators; Trustee, CRA Provinces, Compliance on legislative matters ensuring that policies and procedures remained compliant. Key contact person in audits of area by CRA, HRDC, Trustee and internal and external auditors. Service focused with strength in relationship management, organizational, multi tasking and a strong work ethic. Excellent verbal and written communication skills. Show less



Charles Schwab

• United States
• Financial Services
• 700 & Above Employee

• Supervisor Registered Products

  • Jan 2000 - May 2002

  Toronto, Canada Area Set-up the Registered Products Department from start-up situation within a quick turnaround period of time. Worked closely with Regulators; Trustee, CRA, Provinces and Compliance to ensure that written policies and procedures remain compliant. Monitor for regulatory discrepancies and contact offending parties. Respond to written and verbal inquiries. Chaired quarterly Brokerage Registered Products Street Meetings. Handled administration and tax reporting for RRSP, RRIF, RESP, Estates and… Show more Set-up the Registered Products Department from start-up situation within a quick turnaround period of time. Worked closely with Regulators; Trustee, CRA, Provinces and Compliance to ensure that written policies and procedures remain compliant. Monitor for regulatory discrepancies and contact offending parties. Respond to written and verbal inquiries. Chaired quarterly Brokerage Registered Products Street Meetings. Handled administration and tax reporting for RRSP, RRIF, RESP, Estates and locked-in plans. Show less



Merrill Lynch Canada

• Supervisor Registered Products

  • Feb 1994 - Jan 2000

  Monitored productivity and service levels of team to insure they meet seasonal deadlines Supervised 15 full time staff in the administration of RSP, locked-in plans mortgages and RSP loans, Answered calls and e-mail inquires from internal and external clients Major role in launching RRSP loans with Laurentian Bank Handled escalations for 80-100 branches