Experience

St. James School

• Primary and Secondary Education
• 1 - 100 Employee

• Student Counselor

  • Feb 2023 - Jun 2023

  Philadelphia, Pennsylvania, United States ● Working within the Wellness Team to provide counseling and support to students in 4th to 8th grades ● Providing one-on-one trauma-informed counseling to students who have experienced loss, anxiety, anger issues, and other developmental or social issues ● Created curriculum for and facilitating weekly girls’ arts and craft group ● Documenting session notes, progress, and treatment planning ● Collaborating with teachers and families to make progress towards individual students’ goals



Charter Home Health

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Care Coordinator

  • Oct 2021 - Jul 2022

  Philadelphia, Pennsylvania, United States ● Coordinate non-medical home health care for patients, 40-50 cases at a time ● Manage workforce of ~150 caregivers, schedule caregivers on permanent, coverage, and emergency bases ● Assist with operations-related tasks including billing and payroll processing ● Data entry relating to staff profiles and availability for new hires ● Monitor and track patient care to ensure quality, coverage, documentation, and incident reporting ● Train caregivers on state mandated EVV clock in… Show more ● Coordinate non-medical home health care for patients, 40-50 cases at a time ● Manage workforce of ~150 caregivers, schedule caregivers on permanent, coverage, and emergency bases ● Assist with operations-related tasks including billing and payroll processing ● Data entry relating to staff profiles and availability for new hires ● Monitor and track patient care to ensure quality, coverage, documentation, and incident reporting ● Train caregivers on state mandated EVV clock in methods and compliance ● Train new office staff on on-call duties and best practices for their roles during a four (4) month period ● Innovate new processes to improve efficiency in onboarding, staffing, training, compliance, and surveying Show less



GIANT Food Stores, LLC

• United States
• Retail
• 700 & Above Employee

• Pharmacy Technician

  • Apr 2020 - Oct 2021

  Warrington, Pennsylvania, United States ● Worked under pharmacist's supervision to maintain efficient workflow at high volumes ● Assisted customers with purchasing their medications, answering questions, and referring them to the pharmacist for counseling as appropriate ● Received and processed ~150 written and electronic prescriptions daily ● Billed insurance, stocked inventory, and recorded and filed order invoices daily ● Adhered strictly to HIPAA rules and regulations and maintained proper handling of hazardous drugs… Show more ● Worked under pharmacist's supervision to maintain efficient workflow at high volumes ● Assisted customers with purchasing their medications, answering questions, and referring them to the pharmacist for counseling as appropriate ● Received and processed ~150 written and electronic prescriptions daily ● Billed insurance, stocked inventory, and recorded and filed order invoices daily ● Adhered strictly to HIPAA rules and regulations and maintained proper handling of hazardous drugs and cleaning practices Show less



Temple University

• United States
• Higher Education
• 700 & Above Employee

• Assistant Instructional Designer

  • Feb 2017 - Dec 2019

  Philadelphia, Pennsylvania, United States ● Maintained and updated highly interactive online learning content for graduate and undergraduate courses in the Fox School of Business ● Completed multiple projects and held accountable for delivering work by prescribed deadlines ● Reported to the Director of Instructional Design to collaboratively plan, design, and revise online course materials ● Reviewed and audited over 400 instructional videos to ensure quality and cultural sensitivity ● Created accessible PDFs, PPTs, and… Show more ● Maintained and updated highly interactive online learning content for graduate and undergraduate courses in the Fox School of Business ● Completed multiple projects and held accountable for delivering work by prescribed deadlines ● Reported to the Director of Instructional Design to collaboratively plan, design, and revise online course materials ● Reviewed and audited over 400 instructional videos to ensure quality and cultural sensitivity ● Created accessible PDFs, PPTs, and other documents in accordance to ADA compliance standards ● Followed style guidelines to ensure consistency and quality throughout all courses ● Provided WebEx and Zoom support for students and faculty for over 40 classes during one semester Show less



Women Against Abuse, Inc

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Behavioral Health Intern

  • Sep 2018 - Apr 2019

  Philadelphia, Pennsylvania, United States ● Worked under the supervision of the Behavioral Health Therapists to maintain best practices at the shelters using the Sanctuary Model and trauma theory ● Completed 6- and 12- month post-exit follow-up calls and surveys with clients ● Facilitated and co-facilitated weekly groups at the shelters ● Handled sensitive client information using ClientTrack and served vulnerable populations and victims of crime ● Conducted a literature review on the intersection of IPV and HIV/AIDS and… Show more ● Worked under the supervision of the Behavioral Health Therapists to maintain best practices at the shelters using the Sanctuary Model and trauma theory ● Completed 6- and 12- month post-exit follow-up calls and surveys with clients ● Facilitated and co-facilitated weekly groups at the shelters ● Handled sensitive client information using ClientTrack and served vulnerable populations and victims of crime ● Conducted a literature review on the intersection of IPV and HIV/AIDS and created and shared an informal resource guide on HIV awareness for staff Show less