SEUN ADEOYE
E-BANKING OPERATIONS at AG Mortgage Bank Plc- Claim this Profile
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Bio
Experience
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AG Mortgage Bank Plc
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Nigeria
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Banking
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1 - 100 Employee
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E-BANKING OPERATIONS
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Jun 2022 - Present
Lagos, Nigeria • Debit Card production • Treatment of ATM, WEB Dispense and Transfer Error as well as Manual Reversal Authorization. • Liaising with Third Parties Card Switches (Inter-switch) and other Financial Institutions regarding inter-bank dispute resolution and settlement. • Proper follow up on customers issues to fast-track resolution and customer satisfaction. • Resolving customer complaints on Mobile and Internet Banking.
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Guaranty Trust
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Nigeria
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Financial Services
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700 & Above Employee
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Customer Service Representative
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May 2021 - May 2022
Lagos, Nigeria • Manage customer’s record and store keeping. • Handling any inquiries and resolving customer complaints. • Resolve common issues related to debit cards. • Cross sells Banking products and services such as loans, Debit & Credit cards, and online banking.
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Education
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Anchor University, Lagos
Bsc, Accounting -
Yaba College of Technology, Yaba, Lagos
Higher National Diploma, Banking and Finance