Experience

ALSET Auto Development Co.

• United States
• Vehicle Repair and Maintenance
• 1 - 100 Employee

• Owner

  • Jun 2022 - Present

  Boston, Massachusetts, United States WE Speak Tesla and are bringing customer service to the EV world! Alset Auto specializes in applying durable films and proprietary coatings that will enhance, protect, and preserve your Tesla's paint and appearance for the life of the vehicle. Our applications include Paint Protection Film (clear or color change), Ceramic coatings and Window tinting.



Atlantic Poké

• United States
• Restaurants
• 1 - 100 Employee

• Director Of Operations

  • Feb 2021 - Jun 2022

  Shrewsbury, Massachusetts, United States



Not Your Average Joe's

• United States
• Restaurants
• 200 - 300 Employee

• Regional Director Of Operations

  • Jan 2005 - Jan 2021

  Not Your Average Joes Inc. Milton, MA Regional Operations Director 2014 – Present I hold P&L responsibility for operations in Northeast region with up to $35M in annual revenue. My “office” changes every day – I work onsite at 2-3 restaurants every week to oversee business development, human resources, facility management, compliance, and inventory management. My leadership has had a profound impact on profitability, revenue, and service quality and earned me numerous accolades… Show more Not Your Average Joes Inc. Milton, MA Regional Operations Director 2014 – Present I hold P&L responsibility for operations in Northeast region with up to $35M in annual revenue. My “office” changes every day – I work onsite at 2-3 restaurants every week to oversee business development, human resources, facility management, compliance, and inventory management. My leadership has had a profound impact on profitability, revenue, and service quality and earned me numerous accolades for outstanding performance. Selected achievements include: - Opened 12 new restaurant locations and implemented corporate rebranding strategy across the region. - Achieved 95-99% customer satisfaction at all restaurant locations and raised average social media review from 3.8 to 4.2. - Decreased turnover for managers by 60% and hourly staff by 30% through training and process improvement. - Reduced cost of sales by 3% in 3 years by optimizing menu mix, improving service quality, and efficiently managing inventory. - Increased performance on health and sanitation audits by ~20% in 3 years by implementing and executing high standards. General Manager 2005 – 2013 In this role, I was responsible for managing business development and operations at the individual store level. I led many different stores during my 8-year tenure in this role, ranging from $2M-$5M in annual revenue. My proudest achievement was overcoming the 2009 financial crisis to bring my store’s annual revenue from $2.7M in 2009 to $3.1M in 2011 (surpassing $3M goal). This position also gave me the opportunity to focus on networking and community engagement. I played an integral role in launching the company’s “Not Your Average Cause” charitable program to build brand awareness and make a meaningful impact on local communities. Show less



Nancy's Restaurant

• United States
• Restaurants

• General Manager

  • Apr 2004 - Nov 2004

  Martha's Vineyard


Legal Sea Foods
• United States
• Restaurants
• 400 - 500 Employee
• Manager

  • May 1999 - Apr 2004


WERS 88.9 FM

• United States
• Broadcast Media Production and Distribution
• 1 - 100 Employee

• Music Director

  • Jan 1999 - Sep 2001

  Boston, Massachusetts



LANDSPEED RECORDS LTD

• United Kingdom
• Musicians

• National Marketing Manager

  • Jan 2000 - May 2001

  Quincy, Massachusetts