Experience

The Farmer's Dog

• United States
• Manufacturing
• 300 - 400 Employee

• Training Specialist

  • May 2021 - Present

• Customer Experience Associate

  • Oct 2020 - May 2021



REI

• United States
• Retail
• 700 & Above Employee

• Department Sales Specialist

  • Apr 2019 - Oct 2020

  •Provides advice and outfitting information to customers hoping to break into outdoor recreation with the right gear and preparation. •Coordinates with management to improve customer experiences and streamline the outfitting experience•Develops best practices and troubleshoots ways to continue providing accurate and industry standard experiences using NOLS (National Outdoor Leadership School), and The National Park Service guidelines. •Provides advice and outfitting information to customers hoping to break into outdoor recreation with the right gear and preparation. •Coordinates with management to improve customer experiences and streamline the outfitting experience•Develops best practices and troubleshoots ways to continue providing accurate and industry standard experiences using NOLS (National Outdoor Leadership School), and The National Park Service guidelines.



Leadership Circle

• United States
• Business Consulting and Services
• 100 - 200 Employee

• Data Analysis Consultant

  • Apr 2017 - Oct 2020

  Research Data Consultant•Drove implementation of demographic data selection and analysis of over 11,000 leaders in 105 countries, resulting in representative samples of 2,222 leaders in 6,333 data points.•Normed and found means in leadership effectiveness data by age, region, industry, and management level. •Drove findings in effective leadership strategies in multinational business across industries, including finance, agriculture, healthcare, technology, and manufacturing. Survey Design and Implementation Consultant•Utilized SurveyMonkey and SPSS to design psychometric measures of leadership satisfaction across internal management levels.•Collected and analyzed qualitative survey feedback through verbal coding analyses, resulting in data sets that could yield quantitative results through additional numeric analyses. •Used data from early survey analyses to optimize future leadership effectiveness survey items and inventories.



Climb Nashville

• United States
• Spectator Sports
• 1 - 100 Employee

• Manager

  • Apr 2018 - Feb 2019

  • Managed operations day to day, with a focus on long-term strategic growth• Lead staff to deliver quality customer service and maintain high safety standards• Managed inventory and facility maintenance

• Front Desk Staff

  • Apr 2017 - Apr 2018