Assistant Quality Control Manager

• Aug 2022 - Present

Quality Control Inspector - Lead

• Oct 2012 - Aug 2022

Manages the RMA process and customer returns.Coordinates returned product testing with Test Engineer.Works with product engineering to design products with less potential for defects.Tracks quality problems utilizing problem detail reports. Oversees and maintains problem detail reports.Documenting and reporting all known non-conforming products.Conduct first article and in-process inspections of products using optical comparators, coordinate measuring machines, electronic mil gauges, hardness testers, calipers, gauges, and other mechanical tools. Performing final inspection activities. Performs dimensional and material analysis on competitive products.Inspect products, components, drawings, routings, and vendor provided material test reports to determine compliance with order specifications, engineering drawings, and company quality requirements. Determines acceptability of material and/or product from interpretations of customers drawings and specifications and industry standards.Review company records, such as inspection reports, certificates of compliance, material test reports, and nonconformance reports to determine results of quality tests.Creates monthly quality reports explaining quality trends including PPM calculations.Provides technical assistance to Marketing, Field Sales, and Customer Service.Works with everyone from upper management to production workers to identify and solve quality and manufacturing related problems. Carry out special assignments as required by Engineering Manager. Show less

Cashier

• Dec 2007 - Dec 2012

cashier, answer customer questions, customer service, recover store, operate power equipment, physical labor, computer trouble shooting cashier, answer customer questions, customer service, recover store, operate power equipment, physical labor, computer trouble shooting

Tiger Vision

• Oct 2005 - May 2006

Sideline Cameraman: film football games, interview coaches and players, camera operator, soundboard operator, video mixer operator, set designer, and video editor Sideline Cameraman: film football games, interview coaches and players, camera operator, soundboard operator, video mixer operator, set designer, and video editor