Experience

Veracross

• United States
• Software Development
• 100 - 200 Employee

• Senior Implementation Engineer

  • Mar 2021 - Present

• Implementation Engineer

  • Feb 2018 - Mar 2021

  - managed and/or participated in over a dozen full-scale, beginning to end, implementations from a legacy SIS to Veracross' SIS- produced internal/external documentation and SQL scripts to detail the most efficient processes of various implementation strategies



Mission Resource Alliance

• Data Programmer

  • Jan 2017 - Mar 2019

  - controlled all Mission Resource Alliance client databases - headed quality control within programs and data files - led interns and independent contractors in the production of specialty projects and the completion of client data files

• Computer Programmer Associate

  • Jan 2016 - Dec 2016

  - partnered with Mission Resource Alliance Chief Operating Officer to write and deliver data files - centralized all Mission Resource Alliance client databases and automated data import processes

• Independent Contractor

  • Aug 2015 - Dec 2015

  - controlled SQL databases and programming of two Mission Resource Alliance clients- produced data files for fundraising efforts



Grove City College

• United States
• Higher Education
• 400 - 500 Employee

• Helpdesk Technician

  • Aug 2015 - May 2016

  - troubleshoot and resolved student and staff network and computer issues - kept detailed records of problems and solutions for future access and reference - troubleshoot and resolved student and staff network and computer issues - kept detailed records of problems and solutions for future access and reference



The City Mission

• United States
• Individual and Family Services
• 1 - 100 Employee

• IT Intern

  • May 2015 - Jul 2015

  - created and implemented HelpDesk website for the purpose of troubleshooting IT problems for Cleveland's City Mission - wired conference and office spaces with Ethernet and wireless capabilites - assisted Information Systems Manager in resolving IT problems between two City Mission locations - created and implemented HelpDesk website for the purpose of troubleshooting IT problems for Cleveland's City Mission - wired conference and office spaces with Ethernet and wireless capabilites - assisted Information Systems Manager in resolving IT problems between two City Mission locations