Manager

• Nov 2017 - Present

● Assisted in the launch of VR Junkies RDU. ● Created and provided standard operating procedures to employees on new policies and procedures passed down from owners of VR Junkies RDU. ● Coordination and planning of corporate, remote, and charity events with Lenovo, SAS, Triumvirate Environmental, NC State Packapalooza, Ultimate Comics, and Big Brothers Big Sisters of the Triangle. ● Responsible for firmware/software updates for Windows Desktops, Tablets, HTC Vive, SteamVR, and… ● Assisted in the launch of VR Junkies RDU. ● Created and provided standard operating procedures to employees on new policies and procedures passed down from owners of VR Junkies RDU. ● Coordination and planning of corporate, remote, and charity events with Lenovo, SAS, Triumvirate Environmental, NC State Packapalooza, Ultimate Comics, and Big Brothers Big Sisters of the Triangle. ● Responsible for firmware/software updates for Windows Desktops, Tablets, HTC Vive, SteamVR, and in-house software. ● Provide exceptional customer service by enforcing guidance set forth by owners of VR Junkies RDU. ● Assess and control any escalated customer interactions that may occur. Show more Show less

Communication Systems Manager

• Jan 2017 - Sep 2017

Information Technology Specialist

• Dec 2010 - Dec 2016