Seth Boulton

Security Administrator at Advantage Surveillance, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Fort Mill, South Carolina, United States, US

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Credentials

  • CompTIA Security+ ce Certification
    CompTIA
    Feb, 2021
    - Nov, 2024
  • CompTIA A+ ce Certification
    CompTIA
    Jan, 2021
    - Nov, 2024

Experience

  • Advantage Surveillance & Investigations
    • United States
    • Security and Investigations
    • 1 - 100 Employee
    • Security Administrator
      • Jun 2021 - Present

      + Implements Remediation for security incidents and vulnerability management + Configured and monitors SIEM for security incidents + Configured and maintains cloud-based firewall and secure web gateway + Configured and maintains vulnerability scanning + Configured and maintains endpoint security + Writes and updates company security policy + Conducts annual and other ongoing security training campaigns including phishing simulations + Conducts onboarding and offboarding processes for all employees + Completes Security Questionnaires for customers + Coordinates and provides requested information for annual SOC2 audits + Configured and maintains cloud-based Azure security features including conditional access and MFA Show less

  • Pike Telecom
    • United States
    • Telecommunications
    • 100 - 200 Employee
    • Service Desk Analyst
      • May 2020 - Jun 2021

      + Deploy and manage software via KACE + Managed and maintained mobile devices (iPhones/iPads) via AirWatch + Maintained user accounts and computers via Active Directory + Offer remote desktop and application support to users via Rescue by LogMeIn + Escalate tickets by department according to the client’s needs + Keep track of end users issues via ticketing systems(Ivanti) + Support Microsoft 365 Enterprise environment + Contribute to original training documentation and videos for internal customers + Contribute to the architecture of technical documentation for IT ticketing system Show less

  • University of North Carolina at Charlotte
    • United States
    • Higher Education
    • 700 & Above Employee
    • Technology Support Analyst
      • Mar 2019 - May 2020

      Desktop support for faculty and staff skilled in building, deploying, and maintaining end-user machines and software, network devices, and network management software. + Deploy and manage software via SCCM, AD, and JAMF + Create group policies with Active Directory + Configure and manage access to Medicat and Titanium for medical and counseling staff + Maintain HIPAA compliance with Level 2 and Level 3 data users + Manage endpoint kiosks for medical and counseling departments + Manage and facilitate devices for the Student Affairs Division of the university + Reimage, repair, and upgrade 200+ computers for the campus health center + Organize and facilitate communication between high-leadership + Purchase software and hardware for medical and institutional staff + Address Tier 2 and Tier 3 desktop support issues with third-party vendors including Dell and Apple + Keep track of endusers issues via ticketing system (Cherwell and Web Help Desk) Show less

  • National Gypsum Company
    • United States
    • Building Materials
    • 700 & Above Employee
    • Network Engineer
      • Apr 2018 - Mar 2019

      Desktop support and network engineer for the Charlotte corporate location as well as 40+ gypsum plants across the United States and Canada. + Deployed and managed software via KACE + Created and maintained VPN access for users via MAG Pulse Secure + Offered remote assistance to users throughout the US and Canada using MSRA and Bomgar + Assisted in building and supporting 350+ computers and devices for engineers and salesforce + Created and maintained accounts in Active Directory + Configured and modified network devices including Cisco Layer 3 switches + Monitored networks devices using WhatsUp Gold + Tested and troubleshot port status using a network Fluke device + Configured and modified WAPs using DHCP and Cisco's Wireless Controller + Configured uninterruptible power supplies for deployment to plants + Maintained primary and backup network connections via Cisco and ANIRA + Mapped user rolls with MAG Pulse Secure and ACLs + Worked with third-party vendors (AT&T) on Tier 2 and Tier 3 networking issues + Kept track of enduser issues via ticketing system (Service Now) Show less

  • University of North Carolina at Charlotte
    • United States
    • Higher Education
    • 700 & Above Employee
    • IT Support Technician
      • Dec 2015 - Dec 2017

      Desktop and technology support for the College of Health and Human Services. This included desktop support for faculty and staff for Nursing, Social Work, Kinesiology, and Public Health as well as the management of 300+ machines in the computer labs used by the entire campus. + Assisted in the management of 300+ computers + Reimaged PCs for faculty and staff + Created and managed content for the CHHS website + Kept inventory of 300+ devices for hardware replacement + Provided customers service to university faculty in support of research and teaching + Created instructional and technical documentation for hardware and software Show less

Education

  • University of North Carolina at Charlotte
    Master's degree, Professional, Technical, Business, and Scientific Writing
    2015 - 2018
  • Wingate University
    Bachelor's degree, English Language and Literature, General

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