Serxhio Shani
Network Operations Center Engineer at Abissnet- Claim this Profile
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English Professional working proficiency
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Albanian Native or bilingual proficiency
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French Elementary proficiency
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Italian Elementary proficiency
Topline Score
Bio
Credentials
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NDG Linux Essentials
LinuxSep, 2022- Nov, 2024 -
CCNA
CiscoMar, 2022- Nov, 2024 -
NSE3
FortinetAug, 2022- Nov, 2024
Experience
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Abissnet
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Albania
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Telecommunications
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1 - 100 Employee
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Network Operations Center Engineer
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Jul 2022 - Present
•SNMP & Syslog / Monitor & troubleshoot the company infrastructure, including OLT ports, PoP, distribution boxes, switches (Nexus, VSS, MPLS connections, Port Channels, VLANs), SFP connections, routers (BGP, ASR), Mikrotik routers, AP & more.•Mikrotik routers configuration.•Configure & register GPON/EPON ONU/PPPoE services.•Troubleshoot, monitor & solve business (SLA 2/3) customers LAN/WAN problems. •Assisting the “Help Desk” department to solve end users (SLA1) LAN/WAN, IPTV or VoIP problems.•Assisting technicians & fiber optics departments in their daily job to connect clients in distribution boxes & survey the ports.
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Help Desk Specialist
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Apr 2022 - Jun 2022
•Giving technical solutions to end users’ Internet access & IPTV problems, assisting them by phone.•Cooperating with the “NOC” department to solve higher scale end users problems.•Simple configuration and maintenance of GPON/EPON equipments, such as ONUs & PPPoE devices for FO, ADSL/VDSL & Antenas.
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Education
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2019 - 2022
Universiteti Politeknik i Tiranës
Electronics Engineering, Bachelor -
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Cisco Networking Academy
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