Sertan Bastacioglu
Managing Director at Cargo Capacity Management Kft.- Claim this Profile
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Italian Full professional proficiency
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Turkish Native or bilingual proficiency
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English Full professional proficiency
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French Native or bilingual proficiency
Topline Score
Bio
Uğur ÇOĞAL
During the short period we collaborated in the same operation Office on airport, I noticed that Sertan is very good with people and has the ability to maximize their potential. He was always very committed and focused on delivering on time. He was a top performer and inspired us to give our best. I was impressed by his enjoying and know-sharing skills on his job. Anyone would be so lucky to have Sertan as a colleague.
Ayper TUNALI
Sertan is a well trained & polymath person. Allways open for learning and personal training in different fields. Has knowledge about all cultures around the world with his passion for travel and known 3 languages. Has developed coordinating and coaching skills. Worked in many different sectors & countries mainly in aviation. Has advanced communication skills with intellectual point of view also this makes him a requested team player. Very talented about adopting every social environment especially business.
Uğur ÇOĞAL
During the short period we collaborated in the same operation Office on airport, I noticed that Sertan is very good with people and has the ability to maximize their potential. He was always very committed and focused on delivering on time. He was a top performer and inspired us to give our best. I was impressed by his enjoying and know-sharing skills on his job. Anyone would be so lucky to have Sertan as a colleague.
Ayper TUNALI
Sertan is a well trained & polymath person. Allways open for learning and personal training in different fields. Has knowledge about all cultures around the world with his passion for travel and known 3 languages. Has developed coordinating and coaching skills. Worked in many different sectors & countries mainly in aviation. Has advanced communication skills with intellectual point of view also this makes him a requested team player. Very talented about adopting every social environment especially business.
Uğur ÇOĞAL
During the short period we collaborated in the same operation Office on airport, I noticed that Sertan is very good with people and has the ability to maximize their potential. He was always very committed and focused on delivering on time. He was a top performer and inspired us to give our best. I was impressed by his enjoying and know-sharing skills on his job. Anyone would be so lucky to have Sertan as a colleague.
Ayper TUNALI
Sertan is a well trained & polymath person. Allways open for learning and personal training in different fields. Has knowledge about all cultures around the world with his passion for travel and known 3 languages. Has developed coordinating and coaching skills. Worked in many different sectors & countries mainly in aviation. Has advanced communication skills with intellectual point of view also this makes him a requested team player. Very talented about adopting every social environment especially business.
Uğur ÇOĞAL
During the short period we collaborated in the same operation Office on airport, I noticed that Sertan is very good with people and has the ability to maximize their potential. He was always very committed and focused on delivering on time. He was a top performer and inspired us to give our best. I was impressed by his enjoying and know-sharing skills on his job. Anyone would be so lucky to have Sertan as a colleague.
Ayper TUNALI
Sertan is a well trained & polymath person. Allways open for learning and personal training in different fields. Has knowledge about all cultures around the world with his passion for travel and known 3 languages. Has developed coordinating and coaching skills. Worked in many different sectors & countries mainly in aviation. Has advanced communication skills with intellectual point of view also this makes him a requested team player. Very talented about adopting every social environment especially business.
Credentials
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UAV - Unmanned Aeral Vehicle Pilot Certficate
SHGM / Sivil Havacılık Genel MüdürlüğüJan, 2022- Oct, 2024 -
Radio Amator Licence
Kıyı Emniyeti Genel Müdürlüğü (Directorate General of Coastal Safety)Oct, 2021- Oct, 2024 -
Amateur Seaman’s Certificate
Ministry of Transport and Infrastructure, Republic of TurkeySep, 2021- Oct, 2024 -
Certificate of Competence for Short Range Radio Operators
Ministry of Transport and Infrastructure, Republic of TurkeyAug, 2021- Oct, 2024 -
Cert Prep: Scrum Master
LinkedInJan, 2021- Oct, 2024 -
Work Smarter, Not Harder: Time Management for Personal & Professional Productivity
University of California, IrvineDec, 2020- Oct, 2024 -
Cultural intelligence: Become a global citizen
Macquarie UniversityDec, 2020- Oct, 2024 -
KVKK & GDPR Training
Bilgi Teknolojileri ve İletişim Kurumu - BTK - ICTOct, 2020- Oct, 2024 -
Retail Management
İstanbul İşletme EnstitüsüOct, 2020- Oct, 2024 -
Export Development
İstanbul İşletme EnstitüsüSep, 2020- Oct, 2024 -
Financial Management
İstanbul İşletme EnstitüsüSep, 2020- Oct, 2024 -
Fundamentals of digital marketing
Google Digital GarageSep, 2020- Oct, 2024 -
Job Analysis and Job Description Training
İstanbul İşletme EnstitüsüSep, 2020- Oct, 2024 -
Performance Evaluation 360 Degrees
İstanbul İşletme EnstitüsüSep, 2020- Oct, 2024 -
Risk-Based Thinking Technics
İstanbul İşletme EnstitüsüSep, 2020- Oct, 2024 -
Effective Communication Training on the Phone
İstanbul İşletme EnstitüsüAug, 2020- Oct, 2024 -
Methods of Dealing with Difficult Customers
İstanbul İşletme EnstitüsüAug, 2020- Oct, 2024 -
Protocol and Social Code of Conduct Training
İstanbul İşletme EnstitüsüAug, 2020- Oct, 2024 -
Sales Coaching
İstanbul İşletme EnstitüsüAug, 2020- Oct, 2024 -
Sales Management
İstanbul İşletme EnstitüsüAug, 2020- Oct, 2024 -
Strong Branding Strategies
İstanbul İşletme EnstitüsüAug, 2020- Oct, 2024 -
Time Management Training
İstanbul İşletme EnstitüsüAug, 2020- Oct, 2024 -
Visual Mershandising
İstanbul İşletme EnstitüsüAug, 2020- Oct, 2024 -
Churn and Customer Analysis Program
İstanbul İşletme EnstitüsüJul, 2020- Oct, 2024 -
Neuromarketing
İstanbul İşletme EnstitüsüJul, 2020- Oct, 2024 -
Production Management
İstanbul İşletme EnstitüsüJul, 2020- Oct, 2024 -
Recruitment and Interview Technics
İstanbul İşletme EnstitüsüJul, 2020- Oct, 2024 -
Consumer Behaviors and Purchasing
İstanbul İşletme EnstitüsüJun, 2020- Oct, 2024 -
Internal Auditing
İstanbul İşletme EnstitüsüJun, 2020- Oct, 2024 -
Marketing Communication
İstanbul İşletme EnstitüsüJun, 2020- Oct, 2024 -
Certificate Program in Cabin and Passenger Services Training
Anadolu UniversityOct, 2019- Oct, 2024 -
Civil Aviation Security Training
Havacılık Eğitim Merkezi (HEM)May, 2019- Oct, 2024 -
Eğiticinin Eğitimi
Millî Eğitim BakanlığıJun, 2018- Oct, 2024 -
Training of the trainer
Havacılık Eğitim Merkezi (HEM)Jun, 2018- Oct, 2024 -
Aviation Insurance Basic Level
Türk Sigorta Enstitüsü VakfıMar, 2015- Oct, 2024 -
Basic Representation Training
Havacılık Eğitim Merkezi (HEM)Mar, 2015- Oct, 2024 -
Management Oversight Training
Havacılık Eğitim Merkezi (HEM)Feb, 2015- Oct, 2024 -
De-icing
Çelebi Ground Handling TurkeyOct, 2007- Oct, 2024 -
OPS / Ramp - K - QSH-003 IST
LufthansaMay, 2007- Oct, 2024 -
TNT Load Control Functions 1&3 - Conversion B737-300
Celebi Aviation HoldingNov, 2006- Oct, 2024 -
Apron Services
Celebi Aviation HoldingJun, 2006- Oct, 2024 -
Certified Dangerous Goods Professional (CDGP)
Çelebi Ground Handling TurkeyJun, 2006- Oct, 2024 -
TCHS Notebook Update Training
Toshiba Electronics Europe GmbHApr, 2005- Oct, 2024 -
CompTIA A+
CompTIAApr, 2004- Oct, 2024 -
A+ Service Technician
NetronDec, 2003- Oct, 2024 -
Italian Language
Linguaviva Educational GroupSep, 2002- Oct, 2024 -
Certificate of Achievement
T.C. Kültür ve Turizm BakanlığıSep, 1996- Oct, 2024 -
Professional Education Certificate
Marmara UniversityDec, 1995- Oct, 2024 -
Reservations/Sales/Ticketing/Greeter
Turkish AirlinesDec, 1995- Oct, 2024 -
Special Passenger Service Certficate
Turkish AirlinesDec, 1995- Oct, 2024 -
General Booking Information Attandance Certificate
Turkish AirlinesOct, 1995- Oct, 2024 -
Certificate of Competence for Short Range Radio Operators
Ministry of Transport and Infrastructure, Republic of TurkeyAug, 2021- Oct, 2024
Experience
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Cargo Capacity Management Kft.
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Hungary
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Airlines and Aviation
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1 - 100 Employee
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Managing Director
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Apr 2022 - Present
Company startup in Hungary, high representation of the company with authorization, responsible for sales and marketing of the air freight from/to Hungary with company customer portfolios, recruiting local staff, coordination with legal and accounting partners, managing the offices needs and necessities, also coordination with group companies. Company startup in Hungary, high representation of the company with authorization, responsible for sales and marketing of the air freight from/to Hungary with company customer portfolios, recruiting local staff, coordination with legal and accounting partners, managing the offices needs and necessities, also coordination with group companies.
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Freelance
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Egypt
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Human Resources
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1 - 100 Employee
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Business Consultant
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May 2020 - Present
Consultancy for aviation companies about startup, legal and sectoral necessities respecting their needs and their time limits. Analyzing EASA, IATA regulations answering the customer company request, preparing detailed report fit the needs and questions. Consultancy for aviation companies about startup, legal and sectoral necessities respecting their needs and their time limits. Analyzing EASA, IATA regulations answering the customer company request, preparing detailed report fit the needs and questions.
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AIRMARK AIRLINE MARKETING & SERVICES
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Airlines and Aviation
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1 - 100 Employee
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Director Of Flight Operations
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Apr 2014 - Dec 2019
Organize all sort of activities of Airmark FBO Turkey and International Flight Support Department, attend related fairs and workshops in order to gain new costumers (EBACE Geneva, MEBA Dubai, Jet Expo Moscow etc) and following up all changes and innovations, make sure applied within the company. Budget and performance rating, follow up the whole personnel training process, report to the General Manager and the Board
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Station Manager
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Aug 2008 - Dec 2019
Flight operations of domestic and international flights of several private airline ; communications and coordination between companies and local contacts; handling, catering and also several request arrangements, hotel and transportation reservations ; AirBaltic Airlines Istanbul ATO responsible for ticket sales and assitance for AirBaltic passengers at Istanbul Ataturk Airport; Cargo reservation and operation for Royal Air Maroc and several interline air cargo sales ; pricing and following the operations from Turkey to European, African and South American destinations as the biggest cargo GSA in Turkey Show less
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Assistant Station Manager
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Aug 2008 - Dec 2019
Supervision of private jets; cargo and pax charter flights also AirBaltic; US Airways and also South African Airways GSA representation.
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TUNISAIR
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Tunisia
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Airlines and Aviation
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1 - 100 Employee
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Assistant Station Manager
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Jan 2013 - Apr 2014
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Commercial Agent
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Apr 2009 - Apr 2010
ticket sales at ATO of Tunisair Istanbul Ataturk airport. Ticket sales, reissue revalidation and excess bags regulation ticket sales at ATO of Tunisair Istanbul Ataturk airport. Ticket sales, reissue revalidation and excess bags regulation
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Celebi Aviation Holding
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Türkiye
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Airlines and Aviation
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700 & Above Employee
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Operational Specialist
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Apr 2006 - Aug 2008
Ramp and coordination agent , weight and balance specialist of MD80series; A300 A310 A319-320-321 B737-300-400-500-700-800 B757-200-300 Tu154 IL76 IL96 CRJ900, ground handling supervision of several companies Ramp and coordination agent , weight and balance specialist of MD80series; A300 A310 A319-320-321 B737-300-400-500-700-800 B757-200-300 Tu154 IL76 IL96 CRJ900, ground handling supervision of several companies
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Siemens Business Services
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Germany
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Individual and Family Services
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Customer Service Representative
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2003 - 2006
Technical assistance for Toshiba notebook and PDA users of EMEA (especially french speakers from france-benelux countries) Technical assistance for Toshiba notebook and PDA users of EMEA (especially french speakers from france-benelux countries)
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Hayat Holding
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United States
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1 - 100 Employee
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Assistant of Country Manager
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Mar 2005 - Jun 2005
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Education
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2019 -
Università di Pisa
Master of Arts - MA, Marketing/Marketing Management, General -
2016 - 2019
Anadolu University
Associate's degree, Brand Communication -
1994 - 2000
Ankara Üniversitesi
Bachelor of Arts (B.A.), French Language and Literature -
1985 - 1994
Özel Saint Benoît Fransız Lisesi / Lycée Français Saint Benoît
High School, social sciences and litterature
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