Sertaç Perktaş
Operation Game Team Leader at Keopex- Claim this Profile
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Almanca -
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İngilizce -
Topline Score
Bio
Credentials
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Spk Düzey 3
Sermaye Piyasası Lisanslama Sicil ve Eğitim Kuruluşu A.Ş. -
Spk Türev Araçlar
Sermaye Piyasası Lisanslama Sicil ve Eğitim Kuruluşu A.Ş.
Experience
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Keopex
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Türkiye
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Financial Services
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1 - 100 Employee
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Operation Game Team Leader
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Oct 2022 - Present
Game department Game department
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BetBull
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United Kingdom
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Gambling Facilities and Casinos
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1 - 100 Employee
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Customer Service Management
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Mar 2018 - Jun 2022
Sector: Online Casino, Bets ; Solving the problems experienced by customers in German via e-mail and chat, with the necessary departments providing communication, solving problems, ensuring customer satisfaction. Game control. additionally I worked in RFP (Risk Fraud Payment) and Safer Gambling departmants in United Kingdom after the closing german department. (payment control, document control, AML check, EDD check, Player check), Games check Sector: Online Casino, Bets ; Solving the problems experienced by customers in German via e-mail and chat, with the necessary departments providing communication, solving problems, ensuring customer satisfaction. Game control. additionally I worked in RFP (Risk Fraud Payment) and Safer Gambling departmants in United Kingdom after the closing german department. (payment control, document control, AML check, EDD check, Player check), Games check
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Social Media Specialist
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Sep 2014 - Apr 2015
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Freelance Translator (German-Turkish)
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Jan 2014 - Jan 2015
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Education
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2019 - 2021
Anadolu Üniversitesi
Ön Lisans, Müşteri Destek Hizmeti/Çağrı Merkezi/Teleservis Operasyonu -
2009 - 2013
İstanbul Üniversitesi
Edebiyat Fakültesi Mezunu, Mütercim Tercümanlık
Community
