Customer Service Representative

• Aug 2019 - Present

My title at this facility is Customer Service Representative with job duties that consist of butare not limited to maintaining part orders, helping customers troubleshoot products they’vereceived. I also handle a high volume of calls and emails from all over the U.S. fromcustomers and stores. Some requirements of my position include keeping track of orders,helping customers with warranty’s, assisting in training of new hires, and helping explainthe specifications of our products to our customers.

Parts Specialist

• Feb 2019 - Aug 2019

My responsibilities for Autozone were to front face aisles, make sure products are fully stocked and not damaged. I would be in charge of changing planograms for the upcoming sales and new products. My work schedule was in the morning opening shifts because I was going to school during the evenings. I worked the cash register and looked up parts for customers. In some instances I would also help customers troubleshoot an issue with their car by looking at the check engine light codes. I was responsible for charging and testing batteries, alternators, and starters for customers.

Parts Sales Specialist

• Sep 2017 - Oct 2018