Sergiy Shvydchenko

Leading Specialist at Smiddle
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Contact Information
us****@****om
(386) 825-5501
Location
Ukraine, UA

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Experience

    • Ukraine
    • Information Technology & Services
    • 1 - 100 Employee
    • Leading Specialist
      • May 2017 - Present

    • Leading Specialist
      • May 2017 - May 2017

      Deployment and support of Avaya Aura test environment for development, testing and demonstration of the company's productsAnalysis of the possibilities and development of methods for integrating the company's products with Avaya Aura, writing appropriate documentationScript development for Smiddle Agent Scripting

    • Leading Specialist
      • May 1999 - Present

      Installation, implementation, administration and maintenance of of Avaya Aura family products: Communication Manager PBXs (VMware, S8xxx, Definity), Session Manager, System Manager, Call Center Elite, Call Center Elite Multichannel, Call Management System, Application Enablement Services, SIP Enablement Services, SBC, Communication Manager Messaging, Intuity Audix. Customers consulting and training. Technical support of sales. Installation, implementation, administration and maintenance of of Avaya Aura family products: Communication Manager PBXs (VMware, S8xxx, Definity), Session Manager, System Manager, Call Center Elite, Call Center Elite Multichannel, Call Management System, Application Enablement Services, SIP Enablement Services, SBC, Communication Manager Messaging, Intuity Audix. Customers consulting and training. Technical support of sales.

    • Telecommunications Specialist
      • 1997 - 1999

    • Telecommunications Specialist
      • 1995 - 1997

Education

  • Kyiv Polytechnic Institute
    Industrial Electronics Engineer, Eletronics
    1987 - 1993

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