Experience

Sunview Software a Serviceaide company

• United States
• Software Development
• 1 - 100 Employee

• IT Business Consultant

  • Oct 2015 - Present

  Tampa/St. Petersburg y alrededores, Florida, Estados Unidos • Coordinating presentations on ITSM tools (Help Desk & Service Desk). • Establish, develop and re-connect new business relationships with prospects throughout diverse methods. • Ability to multi task using different tools/applications at the same time: SalesForce, Outlook, Pardot, Microsoft Word programs and other internal tools. • Research and analyze data and leads through internal and external tools in CRM, • Coordinate efforts with the marketing team regarding SEO, marketing… Show more • Coordinating presentations on ITSM tools (Help Desk & Service Desk). • Establish, develop and re-connect new business relationships with prospects throughout diverse methods. • Ability to multi task using different tools/applications at the same time: SalesForce, Outlook, Pardot, Microsoft Word programs and other internal tools. • Research and analyze data and leads through internal and external tools in CRM, • Coordinate efforts with the marketing team regarding SEO, marketing automation and social media to search and identify prospect demographic information. • Leverage effective communication strategies to collect prospect intelligence. • Meet and exceed monthly, quarterly and annual sales pipeline through different campaigns aimed at different vertical markets.. • Assist with sales cycle and follow up on the RFP/RFI process. • Ability to understand an organization’s business drivers, challenges and pain points. • Identify new opportunities by conducting presentations on recently developed IT Software products (predictive analytics and live pulse). • Ability to understand and explain core ITSM concepts (Help Desk, Change Management, ITSM, DevOps) and their functionality. • Able to keep up with new trends in the IT industry. • Utilize and leverage internal technology to manage marketing leads effectively. Show less



T-Mobile

• United States
• Telecommunications
• 700 & Above Employee

• Marketing Associate

  • Aug 2014 - Oct 2015

  Tampa/St. Petersburg y alrededores, Florida, Estados Unidos • Support the MetroPCS corporate marketing department in coordinating the information flow from the headquarters to their corporate stores. • Manage coordination and communication of new services, plans, cost and retail updates via forms and process between Category Managers, Suppliers and the sales representatives team. • Support managers, assistant managers and supervisors in resolving pricing issues at store level by carefully tailoring custom-fit solutions to particular customers… Show more • Support the MetroPCS corporate marketing department in coordinating the information flow from the headquarters to their corporate stores. • Manage coordination and communication of new services, plans, cost and retail updates via forms and process between Category Managers, Suppliers and the sales representatives team. • Support managers, assistant managers and supervisors in resolving pricing issues at store level by carefully tailoring custom-fit solutions to particular customers. • Accomplish marketing assignments by completing related tasks as needed in order to achieve and greatly exceed the sales goals. Show less



Blue Cross Blue Shield

• United States
• Insurance
• 700 & Above Employee

• Marketing Analyst

  • Jan 2013 - Dec 2013

  Hato Rey, Puerto Rico • Worked as the Marketing Analyst in the Sales and Accounts Administration Department. • Worked directly with the Marketing Department Manager providing monthly, quarterly and annual reports regarding the sales, renovations and cancelations of corporate groups. • Researched and wrote marketing and financial reports concerning corporate groups. • Prepared corporate marketing and financial reports for the President and Vice President of the Marketing Department. • Proficiently used… Show more • Worked as the Marketing Analyst in the Sales and Accounts Administration Department. • Worked directly with the Marketing Department Manager providing monthly, quarterly and annual reports regarding the sales, renovations and cancelations of corporate groups. • Researched and wrote marketing and financial reports concerning corporate groups. • Prepared corporate marketing and financial reports for the President and Vice President of the Marketing Department. • Proficiently used several Microsoft Office Programs including: Word, Outlook, Excel, and Power Point. Also worked with several programs such as: Mainframe, Hyperion, QNXT and Stepwise. Show less



Scientific Games

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Marketing Coordinator

  • Jan 2012 - Dec 2012

  Hato Rey, Puerto Rico • Worked as a Marketing Developer and directly worked with the Marketing Director in the Sales and Marketing Department. • Developed and implemented new marketing strategies to launch new products. • Provided weekly sales reports to the Marketing Director regarding the sales representative’s performance in the field. • Worked with several Microsoft Office programs such as: Word, Excel. Outlook and Power Point. • Take care of the company car that was assigned to me. • Supervise… Show more • Worked as a Marketing Developer and directly worked with the Marketing Director in the Sales and Marketing Department. • Developed and implemented new marketing strategies to launch new products. • Provided weekly sales reports to the Marketing Director regarding the sales representative’s performance in the field. • Worked with several Microsoft Office programs such as: Word, Excel. Outlook and Power Point. • Take care of the company car that was assigned to me. • Supervise personnel and lead the sales representative’s team. • Develop new marketing strategies with the creative designer to achieve the desired company goals. • Generated over $5m in revenue for the company. Show less



Grupo Ferrer: Adversiting Firm

• Marketing Coordinator

  • Jun 2010 - May 2011

  Hato Rey, Puerto Rico • Worked as the Marketing Researcher for Fernando Ferrer, the company’s President. • Maintained existing forums and implemented new functionalities in several departments such as: Creative, Marketing, Sales, Account Administrations, Proposals and Promotions. • Conducted marketing research for companies such as: Denny’s Inc., Nestle, Toyota Financial, Caribe Federal and Crearte San José. • Supervised a team of interns coordinating several events in an effort to create a Fundraiser for… Show more • Worked as the Marketing Researcher for Fernando Ferrer, the company’s President. • Maintained existing forums and implemented new functionalities in several departments such as: Creative, Marketing, Sales, Account Administrations, Proposals and Promotions. • Conducted marketing research for companies such as: Denny’s Inc., Nestle, Toyota Financial, Caribe Federal and Crearte San José. • Supervised a team of interns coordinating several events in an effort to create a Fundraiser for Crearte San José. • Worked directly coordinating efforts with Tactical Media. • Completed the Marketing Research and Presentation for the Toyota Financial advertising campaign. Show less