Sergio Martinez

Field Supervisor at Maverick Exteriors
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Contact Information
us****@****om
(386) 825-5501
Location
Houston, Texas, United States, US
Languages
  • Spanish Professional working proficiency
  • English Native or bilingual proficiency

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Bio

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Credentials

  • OSHA 10 Certification
    360 Training Center
    Jan, 2023
    - Sep, 2024

Experience

  • Maverick Exteriors
    • United States
    • Consumer Services
    • 1 - 100 Employee
    • Field Supervisor
      • May 2022 - Present

      • Inspected work progress, equipment, and construction sites to verify safety and to ensure that specications were met. • Assigned work to employees, based on material and worker requirements of specific jobs. • Increased company profit margins by 43% with insurance approval while maintaining an 86% buy rate. • Provided training to new employees including company knowledge and extensive training. • Conferred with managerial or technical personnel, other departments, or contractors to resolve problems. • Maintained and organized CRM database throughout the company. Show less

  • Mister Car Wash
    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Advisor
      • Jan 2021 - Sep 2021

      • Updated and maintained database with accurate customer information and timely data entry. • Provided customers with up to date knowledge regarding company's services. • Responded to telephone inquiries and complaints following standard operating procedures. • Developed and maintained working knowledge of internal policies, procedures and services to appropriately address customer issues. • Exceeded weekly sales goals and reported sales reports to upper management weekly throughout CRM database. Show less

  • MDS Contractors
    • United Kingdom
    • Construction
    • Sales Development Manager
      • Jan 2019 - Dec 2020

      • Prepared budgets to approve budget expenditures.• Conferred with department heads to plan advertising services and secure information on equipment and customer specications.• Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs.• Developed sales team through motivation, counseling and product knowledge education.• Developed company and expanded throughout South and West Texas while steadily increasing prot margins (56%). Show less

    • Customer Service Specialist/ Apprentice
      • Feb 2018 - Dec 2018

      • Provided account information to customers and explained bill service policies and customer rights.• Sold services to customer vias cold calling, outside sales, and appointment setting.• Managed commerical and residential CRM accounts while maintaining high calibers of organization• Developed and maintained working knowledge of internal policies, procedures and services to appropriately address customer issues.

Education

  • Lone Star College
    Associate of Arts - AA, Student
    2020 - 2022
  • Quest Early College High School
    2016 - 2020

Community

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