Experience

Omega Pacific Insurance Solutions

• United States
• Insurance
• 1 - 100 Employee

• Marketing Director

  • Jul 2021 - Present

  Marketing Director for local insurance agency in Central California with three satellite offices across the state. Producing content for handouts, email newsletters, and social media handles. Unified Omega brand with cohesive themes and fonts using graphic design, photography and video editing across all marketing materials and ads. Increased incoming leads through optimization of Google Ads, SEO and third party vendors. Managing telemarketing team who set appointments for our agents to meet with business owners to review their current insurance coverages. Coordinated scheduling with field agents to ensure coverage for appointments. Point of contact for prospects with questions about the agency. Managed recruiting team tasked with finding talent for the company, streamlining hiring process through targeted searches and hiring platforms. Show less



Remember Me Media Services

• Modesto, California, United States

• Podcast Producer / Video Editor

  • Jan 2020 - Present

  Podcast producer, content creator, social media manager, and graphic designer. Current and former clients include: iHeartMedia (No Autographs, Please! Podcast), Attitudes! Podcast, The Michelle Collins Show, HBOMax, BoxLunch Gifts, Puzzlebox Creations, Splash Nightclubs and KingandQueenThings Podcast production, guest booking, ad booking management, video editing and social media content creation. Podcast producer, content creator, social media manager, and graphic designer. Current and former clients include: iHeartMedia (No Autographs, Please! Podcast), Attitudes! Podcast, The Michelle Collins Show, HBOMax, BoxLunch Gifts, Puzzlebox Creations, Splash Nightclubs and KingandQueenThings Podcast production, guest booking, ad booking management, video editing and social media content creation.



Allcare IPA

• Modesto, California Area

• Insurance Claims Processor

  • Aug 2014 - Jan 2020

  ● Assigned to input data from delivered CMS HCFA 1500 forms from providers of all specialties into a database and process for payment based on company criteria. ● Trained to process claims for over 500 private practice physicians throughout Stanislaus and Merced Counties. ● Paid and denied claims based on contract guidelines with private insurances such as Blue Cross, Blue Shield, Care 1st, HealthNet, Humana and United Healthcare. ● Assigned to input data from delivered CMS HCFA 1500 forms from providers of all specialties into a database and process for payment based on company criteria. ● Trained to process claims for over 500 private practice physicians throughout Stanislaus and Merced Counties. ● Paid and denied claims based on contract guidelines with private insurances such as Blue Cross, Blue Shield, Care 1st, HealthNet, Humana and United Healthcare.



CHMB - California Healthcare Medical Billing

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Billing Specialist

  • Oct 2013 - Aug 2014

  ● Point of contact for patients regarding billing and insurance issues for Family Practice, Specialty Care and Oncology providers ● Followed up with insurances regarding claims for office visit charges ● Patient Collections representative responsible for mailing statements, final notices and forwarding information to collection agencies. ● Trained in Centricity, Allscripts, Epic, Laserfiche ● Point of contact for patients regarding billing and insurance issues for Family Practice, Specialty Care and Oncology providers ● Followed up with insurances regarding claims for office visit charges ● Patient Collections representative responsible for mailing statements, final notices and forwarding information to collection agencies. ● Trained in Centricity, Allscripts, Epic, Laserfiche



Pacific Medical, Inc.

• Medical Equipment Manufacturing
• 200 - 300 Employee

• Medicare Billing Specialist

  • Oct 2010 - Oct 2013

  ● Verified eligibility and coverage for patients receiving DME ● Ordered products and arranged delivery to patients and field offices ● Scheduled appointments for custom brace fittings and submitted measurements to warehouse for fabrication ● Trained field representatives on Medicare guidelines for DME ● Verified eligibility and coverage for patients receiving DME ● Ordered products and arranged delivery to patients and field offices ● Scheduled appointments for custom brace fittings and submitted measurements to warehouse for fabrication ● Trained field representatives on Medicare guidelines for DME



American Medical Response

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Medicare HMO Coordinator

  • Feb 2008 - Oct 2010

  ● Managed A/R for private Medicare replacement plans ● Received denials from insurances and submitted appeals for payment ● Managed A/R for private Medicare replacement plans ● Received denials from insurances and submitted appeals for payment



Walt Disney World

• United States
• Entertainment Providers
• 700 & Above Employee

• Intern - Magic Kingdom Emporium

  • May 2007 - Jan 2008

  ● Trained in Disney Guest Service Basics ● Worked closely with a team of over 30 cast members each shift to ensure efficient and smooth operation of store operations ● Trained in Disney Guest Service Basics ● Worked closely with a team of over 30 cast members each shift to ensure efficient and smooth operation of store operations